Senior Sales Managers - Fairmont Agra
- Achieve daily targeted number of sales calls with effectiveness and document all interactions in the CRM system
- Develop business leads for the Hotel on a weekly basis and maintain a robust pipeline of prospective accounts
- Prepare monthly list of accounts to penetrate for the following month with detailed market analysis
- Plan a minimum of 2 site inspections and entertainment meetings per week with qualified potential accounts or new accounts
- Prepare monthly action plan for main market segment aligned with overall hotel revenue objectives
- Perform monthly review of account profile on room nights production and average rate to identify growth opportunities
- Monitor competitors' rate strategy, account penetration, and marketing activities to maintain a competitive edge in the market
- Fully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts in a timely manner
- Update management on VIP arrivals, meet and greet accordingly, and ensure exceptional service delivery
- Up-sell, cross-sell, and promote Hotel facilities and services at every available opportunity to maximize sales revenue
- Conduct negotiations to achieve the best profit margins and competitive rates for the Hotel while maintaining client satisfaction
- Attend hotel clients and local community business events to network and maintain high visibility within the market
- Update Director of Sales and Marketing on market trends, business leads, and competitive intelligence on a regular basis
- Mentor and support junior sales team members, providing guidance on sales techniques and account management best practices
- Track and report on key performance indicators (KPIs) including conversion rates, average deal size, and revenue targets
- Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, Marketing, or a related field
- Minimum 5-7 years of sales experience in the hospitality industry, with at least 1-2 years in a senior sales Manager role
- Proven track record of achieving and exceeding sales targets and revenue goals
- Proficiency with Customer Relationship Management (CRM) systems and hotel management software
- Strong negotiation and contract management skills with demonstrated ability to close deals while maintaining profitability
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key accounts
- Demonstrated experience in account management, business development, and pipeline management
- Experience with luxury or upscale hotel brands
- Knowledge of group sales, corporate accounts, and event management
- Proficiency in market analysis and competitive intelligence gathering
- Experience mentoring and developing junior sales team members
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities