Senior Sales Operations Analyst
You support Expansion Sales by building reports, dashboards, forecasts, automations, and workflows; maintaining data quality; managing accounts and territories; resolving operational issues; evaluating AI tools; and translating sales challenges into scalable solutions.
Responsibilities
- Build and maintain sales reports and dashboards
- Own weekly forecasts and pipeline pacing
- Produce operational reporting and revenue insights
- Maintain metric definitions and data accuracy
- Prototype AI and automation tools
- Embed AI into sales workflows
- Lead AI and automation projects
- Improve sales processes and conversion
- Evaluate rules of engagement and compensation exceptions
- Document processes and build playbooks
- Support sales leaders and representatives with operational issues
- Manage account and territory administration
- Support onboarding and offboarding
- Troubleshoot reporting, workflow, CRM, and pipeline issues
- Communicate timelines, risks, and outcomes to stakeholders
Requirements
- 5+ years in Sales Operations, Revenue Operations, or a similar analytical GTM role
- Salesforce proficiency
- SQL
- Tableau or Looker
- Excel or Google Sheets
- Forecasting experience
- Pipeline management
- Territory or quota planning
- AI and automation tool evaluation
- Written and verbal communication
- Problem-solving
- Data quality management
- Expansion, upsell, or cross-sell experience preferred
- Payroll, HR technology, or SMB SaaS experience preferred
Benefits
- Equity (RSUs)