Senior Sales Operations Analyst

You support Expansion Sales by building reports, dashboards, forecasts, automations, and workflows; maintaining data quality; managing accounts and territories; resolving operational issues; evaluating AI tools; and translating sales challenges into scalable solutions.

Responsibilities

• Build and maintain sales reports and dashboards
• Own weekly forecasts and pipeline pacing
• Produce operational reporting and revenue insights
• Maintain metric definitions and data accuracy
• Prototype AI and automation tools
• Embed AI into sales workflows
• Lead AI and automation projects
• Improve sales processes and conversion
• Evaluate rules of engagement and compensation exceptions
• Document processes and build playbooks
• Support sales leaders and representatives with operational issues
• Manage account and territory administration
• Support onboarding and offboarding
• Troubleshoot reporting, workflow, CRM, and pipeline issues
• Communicate timelines, risks, and outcomes to stakeholders

Requirements

• 5+ years in Sales Operations, Revenue Operations, or a similar analytical GTM role
• Salesforce proficiency
• SQL
• Tableau or Looker
• Excel or Google Sheets
• Forecasting experience
• Pipeline management
• Territory or quota planning
• AI and automation tool evaluation
• Written and verbal communication
• Problem-solving
• Data quality management
• Expansion, upsell, or cross-sell experience preferred
• Payroll, HR technology, or SMB SaaS experience preferred

Benefits

• Equity (RSUs)