Senior System Solution Engineer – System & Infrastructure (L3)

Salary: RM 9,000 – RM 10,000 per month

About the role

Lead implementation, upgrade and migration of servers, storage, HCI, virtualisation, backup/DR, databases/middleware and cloud platforms, working to the agreed SOW. Own technical design and delivery documentation: design notes, installation/UAT, as-built and handover.

Key responsibilities

• Lead implementation, upgrade and migration of servers, storage, HCI, virtualisation, backup/DR, databases/middleware and cloud platforms, working to the agreed SOW

• Own technical design and delivery documentation: design notes, installation/UAT, as-built and handover

• Troubleshoot complex multi-vendor incidents. Drive cases with principals and distributors through to root cause and closure

• Support presales: solution design, sizing, site surveys, PoCs and technical presentations

• Estimate effort accurately, and raise scope, risk and dependency issues early

• Support cybersecurity deployments as assigned (endpoint, firewall, email/web security, SIEM) and apply security hardening to what you deliver

• Follow ISO/IEC 27001 controls on customer data, credentials and access

About you

• Degree or diploma in Computer Science, IT, Engineering or equivalent

• At least 6 years of hands-on experience in enterprise system and infrastructure, with a strong track record of project delivery

• Solid, hands-on experience in most of the following: Enterprise servers and storage (SAN/NAS), Virtualisation and HCI: VMware, Hyper-V, Nutanix, Backup and DR: e.g. Veeam, Commvault, Veritas, Windows Server / Active Directory and Linux administration, Databases and middleware, Cloud: Azure, AWS or hybrid

• At least one current professional-level vendor certification, e.g. VCP, NCP, VMCE, RHCSA/RHCE, Azure/AWS associate. More is an advantage

• Working knowledge of networking and security fundamentals