(Senior) System Support Engineer (Data Center / 24-7 Shift) (Airport)

A leading information technology services provider that delivers comprehensive enterprise solutions and infrastructure support across the region.

Location: Airport Area

Nature: 1-Year Renewable Contract

Supervise data center daily operations to ensure continuous availability and system reliability for airport infrastructure.
Manage a small technical team, including roster arrangements, shift scheduling, and mentoring junior engineering staff.
Monitor server health, network connectivity, and system alerts to quickly identify and resolve infrastructure incidents.
Coordinate incident response workflows, perform initial troubleshooting, and escalate critical issues to higher‑tier engineering teams.
Perform routine hardware maintenance, infrastructure inspections, and documentation updates for compliance standards.
Provide support for a 24/7 rotating shift schedule during the initial two months, transitioning to regular office hours afterward.

Possess a Higher Diploma or above in Information Technology, Computer Science, or a related technology discipline.
Minimum of 3 years of hands‑on technical experience within a data center operations environment.
Demonstrated capability or experience in leading small technical teams and managing team shift schedules.
Willingness to work in the airport area and perform 24/7 rotating shifts (7:00 AM - 7:00 PM / 7:00 PM - 7:00 AM) for the first two months.
Solid understanding of server systems, basic networking concepts, and data center facilities infrastructure.

See also