(Senior) System Support Engineer (Data Center / 24-7 Shift) (Airport)
Client Description
Client Description
Company DescriptionA leading information technology services provider that delivers comprehensive enterprise solutions and infrastructure support across the region.
Location: Airport Area
Nature: 1-Year Renewable Contract
Job Description- Supervise data center daily operations to ensure continuous availability and system reliability for airport infrastructure.
- Manage a small technical team, including roster arrangements, shift scheduling, and mentoring junior engineering staff.
- Monitor server health, network connectivity, and system alerts to quickly identify and resolve infrastructure incidents.
- Coordinate incident response workflows, perform initial troubleshooting, and escalate critical issues to higher‑tier engineering teams.
- Perform routine hardware maintenance, infrastructure inspections, and documentation updates for compliance standards.
- Provide support for a 24/7 rotating shift schedule during the initial two months, transitioning to regular office hours afterward.
- Possess a Higher Diploma or above in Information Technology, Computer Science, or a related technology discipline.
- Minimum of 3 years of hands‑on technical experience within a data center operations environment.
- Demonstrated capability or experience in leading small technical teams and managing team shift schedules.
- Willingness to work in the airport area and perform 24/7 rotating shifts (7:00 AM - 7:00 PM / 7:00 PM - 7:00 AM) for the first two months.
- Solid understanding of server systems, basic networking concepts, and data center facilities infrastructure.