Senior Technical Consultant
Key Responsibilities:
Own the technical selling strategy for the network infrastructure and security product, partnering with Sales to identify, qualify and shape opportunities.
Deliver implementation, integration and configuration of network security solutions in enterprise and regulated customer environments.
Provide pre-sales technical support to the sales team, including requirement gathering, solution design, PoC execution, drafting SOW, BOM generation and technical sections of tender/RFP responses.
Take a senior/lead technical role on complex or multi-vendor projects, oversee the project status and providing guidance to project team working on related deployments.
Produce customer-facing technical deliverables — solution design documents, implementation plans, UAT scripts and handover documentation.
Perform troubleshooting and root-cause analysis for post-implementation issues, working with vendor TAC where escalation is required.
Conduct product demonstrations, PoC walkthroughs and knowledge-transfer sessions for customers and internal teams.
Maintain and progressively upgrade vendor certifications required to support our partnership accreditations.
Lead end-to-end implementation, integration and configuration of Data Center networking solutions and other network security related solutions.
Requirements:
Degree in Information Technology, Computer Science, Engineering or equivalent.
5 + years' hands-on experience in network or cybersecurity implementation, technical support, or pre-sales, preferably within a system integrator, VAD or channel environment.
Strong, demonstrable Data Center networking design experience: spine-leaf/Clos fabric design, VXLAN/EVPN overlay, DC switching and routing, and high-availability/redundancy design.
Solid working knowledge of TCP/IP, routing and switching, firewall design, and Windows/Linux server administration.
Hands-on experience with one of the following is preferred : Ruijie,Fortinet , Gigamon, Zscaler, or equivalent enterprise platforms.
Demonstrated people-leadership experience: 2+ years leading or mentoring a small technical team.
IT-related certification, such as CCNP/CCIE (Data Center track) or equivalent vendor DC certification, is strongly preferred; CISSP, CCNA, NSE, PMP are an advantage.
Proficiency in written English and spoken Cantonese and English; Mandarin an advantage.
Willingness to work on customer sites and to perform occasional after-hours or weekend change windows.
We Offer:
Generous Remuneration
Fixed / Discretionary Bonus
Annual Leave + Other Paid Leaves
Additional Monthly Allowance
Group Medical
Staff Award