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ESH (Hong Kong) Limited

Senior Technical Consultant

Posted Updated 2 views
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Key Responsibilities:

  • Own the technical selling strategy for the network infrastructure and security product, partnering with Sales to identify, qualify and shape opportunities.

  • Deliver implementation, integration and configuration of network security solutions in enterprise and regulated customer environments.

  • Provide pre-sales technical support to the sales team, including requirement gathering, solution design, PoC execution, drafting SOW, BOM generation and technical sections of tender/RFP responses.

  • Take a senior/lead technical role on complex or multi-vendor projects, oversee the project status and providing guidance to project team working on related deployments.

  • Produce customer-facing technical deliverables — solution design documents, implementation plans, UAT scripts and handover documentation.

  • Perform troubleshooting and root-cause analysis for post-implementation issues, working with vendor TAC where escalation is required.

  • Conduct product demonstrations, PoC walkthroughs and knowledge-transfer sessions for customers and internal teams.

  • Maintain and progressively upgrade vendor certifications required to support our partnership accreditations.

  • Lead end-to-end implementation, integration and configuration of Data Center networking solutions and other network security related solutions.

Requirements:

  • Degree in Information Technology, Computer Science, Engineering or equivalent.

  • 5 + years' hands-on experience in network or cybersecurity implementation, technical support, or pre-sales, preferably within a system integrator, VAD or channel environment.

  • Strong, demonstrable Data Center networking design experience: spine-leaf/Clos fabric design, VXLAN/EVPN overlay, DC switching and routing, and high-availability/redundancy design.

  • Solid working knowledge of TCP/IP, routing and switching, firewall design, and Windows/Linux server administration.

  • Hands-on experience with one of the following is preferred : Ruijie,Fortinet , Gigamon, Zscaler, or equivalent enterprise platforms.

  • Demonstrated people-leadership experience: 2+ years leading or mentoring a small technical team.

  • IT-related certification, such as CCNP/CCIE (Data Center track) or equivalent vendor DC certification, is strongly preferred; CISSP, CCNA, NSE, PMP are an advantage.

  • Proficiency in written English and spoken Cantonese and English; Mandarin an advantage.

  • Willingness to work on customer sites and to perform occasional after-hours or weekend change windows.

We Offer:

  1. Generous Remuneration

  2. Fixed / Discretionary Bonus

  3. Annual Leave + Other Paid Leaves

  4. Additional Monthly Allowance

  5. Group Medical

  6. Staff Award


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