Senior Tool Support Engineer - HP Quality Center

Qualification: B.E/MCA degree (CSE/ISE/Electronics)

Experience:

• 4 – 8 years of Hands-on on experience with Requirement Engineering and Test Management tools, Application Lifecycle Management tools, Good understanding of compliance, quality management, and IT service processes.
• Relevant certifications in Requirement Engineering , Test Management tools, ALM tools, and quality management systems will add value

Responsibility:

• Plan and coordinate data migration from HP QC to Polarion
• Evaluation and validation of migration tools
• Clarification and documentation of stakeholder requests
• Ensure that stakeholder requests meet the SHS and AT tool strategy
• Key contact for R&D users and Ensure that compliance requirements are met
• As interface to SHS IT, coordinate and track tool enhancements and escalated issues to closure
• Contribute to continuous process improvement.

Skills:

Mandatory:

• Hands-on experience with usage of Test Management HP Quality Center and other tools like Polarion Test Management or similar.
• Exhibit strong proficiency in Azure DevOps, including Kanban board utilization, effective demand management, and product backlog prioritization.

Optional:

• Understanding of Cybersecurity concepts as per ISO Standards are highly recommended & Ability to handle vulnerable items related to Application layer.
• Understanding of ISO 27001 information security standards, ISO 13485:2016 and 21CFR requirements for quality management systems, particularly relevant to medical device software.
• Passion for exploring new tools and technologies with quick learning skills.
• Ability to understand user needs and support them with efficient collaboration and communication skills.
• Awareness on Medical Imaging domain and/or Clinical Workflow knowledge will be an added advantage.