Service Delivery Coordinator

Service delivery coordinator

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As a service delivery coordinator, you will be responsible for:

• Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
• Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.
• Reviewing the job planning, equipment preparation, and people readiness.
• Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.
• Prompting escalation of issues that can impact service delivery.
• Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
• Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.
• Developing team in line with competency and training programs for their respective positions as well as future career plans.
• Assisting other service delivery coordinators with peer reviews.
• Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.

Fuel your passion

To be successful in this role you will:

• Have a bachelor's degree in engineering or a relevant, related subject.
• Have more than 10 years of experience in oil field services.
• Have previous technical experience in coil tubing field.
• Demonstrate prior business ownership (HSE, financial, service delivery).
• Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.
• Be a motivated self-starter, proactively taking the initiative to lead and solve problems.
• Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.
• Have experience in the Middle East.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.

About us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for