Service Delivery Coordinator
Service delivery coordinator - coiled tubing
Are you passionate about providing complex technical solutions?
Do you enjoy being part of a team that provides high-quality services for our customers?
Join our growing team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production, and maximize reservoir value. Our pressure pumping team has expertise in cementing, coiled tubing, and stimulation.
Partner with the best
As service delivery coordinator you will coordinate activities to ensure that the work is carried out efficiently and safely to both the client and company’s satisfaction.
As a service delivery coordinator, you will be responsible for:
- Field leadership & emergency response: Maintain 24/7 readiness to deploy to rig/well sites for emergencies. Provide on-site support for service delivery challenges, including equipment failures and client troubleshooting.
- Audit & compliance: Conduct proactive field audits on crew adherence to standard operating procedures. Lead formal audit reviews directly with Aramco operations and quality departments. Contribute to projects as a team member.
- Equipment & project readiness: Manage long-term equipment readiness for upcoming projects and new startups. Act as the focal point between engineering, AMO, and readiness teams for high-profile job planning.
- Continuous improvement: Ensure "lessons learned" are not just recorded but physically applied to every job. Coordinate directly with supervisors post-job to capture and institutionalize operational improvements.
- Health, safety, and environment: Follow and record internal HSE policies and procedures to ensure a safe and compliant environment.
Fuel your passion
To be successful in this role you will:
- Have a bachelor's degree in a related field.
- Have 10+ years experience in coiled tubing.
- Have extensive, demonstrable experience navigating Aramco standard practices, safety protocols, and quality requirements.
- Have a deep technical background in various coiled tubing applications, with specific expertise in nitrogen handling and high-pressure pumping involved in CTD applications.
- Proven ability to manage equipment contingencies and maintain client confidence under pressure.
- A "boots-on-the-ground" approach to auditing and coaching crews before issues arise.
- Be able to speak fluent English.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
This role is an office-based working pattern, with a 5/2 standard working schedule.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and programs
- Tailored financial programs
- Additional elected or voluntary benefits
The Baker Hughes internal title for this role is: Services Specialist - Service Delivery Coordination
About us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people