Service Design Lead, U.S. Based Contact Center
Summary
Leads the design of service experiences for a customer-service and marketing team supporting the U.S. Concealed Carry Association, focusing on employee enablement and customer outcomes.
Service Design Lead Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at Are you passionate about designing service experiences that empower employees and elevate customer outcomes? Delta Defense is seeking a strategic …