Service Desk Analyst
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Summary
An experienced, customer-focused Service Desk Analyst providing IT support in a busy national environment — investigating user issues, owning them through to resolution, and escalating when needed. Role is hybrid, based in Dandenong in Melbourne's south-east, and open only to Australian Citizens or Permanent Residents.
Open to Australian Citizens or Permanent Residents only Nationally recognised brand Hybrid working | On-site parking | Sout-Eastern Region About the job This is a fantastic opportunity for an experienced, customer-focused Service Desk Analyst to join a busy national environment where quality IT support makes a genuine difference. You'll investigate issues, take ownership through to resolution, communicate confidently with users and know when an issue genuinely needs escalation. Working within a…