Service Desk Analyst
Summary
First-line IT support role resolving hardware, software, and network issues for 3,000+ users in a healthcare and corporate environment.
Are you a customer-focused IT professional looking to make a real impact? We are looking for an IT Service Desk Analyst to join our busy Digital Services team. In this role, you will serve as the single point of contact for technical support across both clinical and corporate teams. Supporting over 3,000 users, you'll handle everything from logging requests to delivering first-time fixes for hardware, software, and network issues. Key Responsibilities First-Line Support: Provide clear, friendly…