Service Desk Coordinator
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Summary
First point of contact for customers at an IT network systems company in Brisbane CBD, coordinating the service desk: logging, processing and escalating issues while driving service excellence. The role centers on customer service, communication and problem-solving rather than hands-on engineering.
Are you a proactive problem-solver with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re looking for an experienced Service Desk Coordinator to join our dynamic and supportive team. In this role, you’ll be the first point of contact for our customers, helping to process issues efficiently and professionally. You’ll play a key role in ensuring service excellence, mana…