Service Desk Support Analyst - On-Site, Brentwood, Chelmsford and London
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Summary
First-line IT support role: the analyst is the initial point of contact for IT incidents and service requests across FRP Advisory's on-site offices in Brentwood, Chelmsford and London, resolving issues and delivering strong customer service in a fast-paced professional services environment.
Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Fully on-site, flexible across FRP Advisory offices (…