Service Desk Support Analyst - On-Site, London, Chelmsford and Brentwood
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Summary
First-line IT Service Desk Analyst at FRP Advisory, acting as the first point of contact for all IT incidents and service requests and providing on-site support across the firm's London, Chelmsford and Brentwood offices in a fast-paced professional services environment.
Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Fully on-site, flexible across FRP Advisory offices (…