ServiceNow Developer IV - CRM/CPQ Modules

Job Summary :

We are looking for an experienced ServiceNow CRM/CPQ Developer with 8+ years of overall experience and 5+ years specializing in ServiceNow CRM/CPQ. The ideal candidate will design, develop, and support enterprise CRM solutions, lead technical initiatives, and collaborate with cross-functional teams to deliver scalable business solutions.

Key Responsibilities :

- Configure and customize ServiceNow CRM/CPQ modules.

- Develop solutions using JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes.

- Build integrations using REST/SOAP APIs, IntegrationHub, and MID Server.

- Manage data migration, dashboards, reporting, and Platform Analytics.

- Implement ACLs, security controls, and DevOps/CI/CD practices.

- Support Agile delivery, UAT, go-live activities, and production stabilization.

- Mentor junior developers and enforce development best practices.

Required Skills:

- ServiceNow CRM/CPQ

- JavaScript & Glide API

- REST/SOAP APIs, IntegrationHub, MID Server

- Import Sets & Transform Maps

- Platform Analytics & Reporting

- ACLs and Role-Based Security

- DevOps/CI/CD, Update Sets, Source Control

- Agile/Scrum

Qualifications:

- Bachelor's degree or equivalent experience.

- 8+ years of software development experience with 5+ years in ServiceNow CRM/CPQ.

- ServiceNow certifications (CSA, CAD, CIS) and ITIL certification are preferred.