Servicenow Developer

Job Summary

We are looking for skilled ServiceNow Developers with hands-on experience in designing, developing, configuring and implementing ServiceNow solutions. The ideal candidate should have strong knowledge of ServiceNow modules, platform development, scripting, integrations and workflow automation.

Key Responsibilities

• Develop, configure and customise ServiceNow applications and modules.
• Work on ServiceNow ITSM, ITOM, HRSD, CSM, IRM/GRC or other relevant modules.
• Develop and maintain Business Rules, Client Scripts, Script Includes and UI Policies.
• Build workflows and automation using Flow Designer.
• Develop and manage REST/SOAP integrations with external applications.
• Work with Service Portal, Service Catalog, CMDB and platform configurations.
• Implement ACLs, roles and access controls.
• Troubleshoot issues, debug scripts and optimise platform performance.
• Collaborate with functional teams and stakeholders to deliver business requirements.
• Follow ServiceNow development best practices and maintain technical documentation.

Required Technical Skills

• Strong hands-on experience in ServiceNow development.
• JavaScript and ServiceNow scripting.
• Business Rules, Client Scripts and Script Includes.
• Flow Designer and Workflow Automation.
• GlideRecord, GlideAjax and Glide APIs.
• REST API and SOAP integrations.
• Service Catalog, UI Policies and ACLs.
• Knowledge of ServiceNow platform architecture.

Preferred Skills

• Experience in one or more ServiceNow modules:
  
• ITSM
• ITOM
• HRSD
• CSM
• IRM/GRC
• ITAM
• CMDB and Service Portal experience.
• IntegrationHub.
• ServiceNow ATF.
• Now Assist or Agentic AI exposure.

• CSA or CIS certifications.

Candidate Requirements

• 38 years of overall IT experience, with relevant ServiceNow development experience.
• Hands-on implementation and customisation experience.
• Strong troubleshooting and problem-solving skills.
• Ability to work on development, enhancements and integrations.
• Good communication and collaboration skills.