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ServiceNow Implementation Business Analyst

Summary

Implement and improve ServiceNow workflows by gathering requirements, mapping processes, and writing user stories for IT and business teams.

Job Title: Business Analyst, ServiceNow Job Location: Tallahassee, FL (on-site) Job Duration: Contract through August 2027 Job Tasks and Activities: Lead business requirements elicitation and analysis activities. Facilitate meetings and workshops with business and technical stakeholders. Analyze current business processes and identify opportunities for improvement within approved project scope. Develop business, functional, and non-functional requirements. Prepare process flows, user stories, u…

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