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Software Architect

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Summary

Designs, develops, and maintains large-scale enterprise ServiceNow environments, configuring ITSM workflows based on ITIL frameworks. Day-to-day work includes server-side API development, PowerShell scripting, workflow automation, multi-cloud resource provisioning, platform governance, documentation, and knowledge transfer.

The ideal candidate will have strong experience managing and developing large-scale ServiceNow environments, a solid understanding of ITSM and ITIL frameworks, server-side API development expertise, and proficiency in PowerShell scripting. The role also involves workflow automation, multi-cloud resource provisioning, platform governance, technical documentation, and knowledge transfer to team members. Key Responsibilities Design, develop, configure, test, implement, and maintain enterprise Serv…

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