Solutions Architect
You will be the pivotal first point of contact in our inbound sales process, engaging with technical and business stakeholders to present our telecom-as-a-service platform's value proposition. You'll lead solution discovery sessions, uncover prospect requirements and challenges, and craft customized proposals and commercial offers. You'll own the sales process from initial discovery through to contract signing, ensuring customer expectations are clearly understood and met throughout. You'll deliver compelling sales presentations and technical demos tailored to address specific business pain points around efficiency, scalability, and cost-effectiveness. You'll collaborate closely with the marketing team to refine pitches and materials, and act as an internal advocate for customers, feeding insights back to product and engineering teams.
Responsibilities
- Lead sales presentations and technical demos for technical and non-technical stakeholders
- Tailor pitches to address specific business pain points around efficiency scalability and cost-effectiveness
- Conduct detailed technical discovery sessions with prospects
- Develop customized solutions and write proposals and commercial offers
- Own the sales process from discovery to contract signing
- Collaborate with the marketing team to refine sales pitches and materials
- Advocate for the customer internally and provide feedback to product and engineering teams
Requirements
- A minimum of 10 years of experience in a technical sales engineering or solutions engineering role, ideally in the telecommunications industry or with MVNx
- Experience working directly with MVNOs and a solid background in telecommunications technology and solution sales
- Hands-on experience with cloud platforms, API integrations, and telecommunications software solutions including BSS/OSS systems
- Familiarity with industry trends, regulatory requirements, and emerging technologies in the MVNO space
- Solid understanding of telecom architectures, services, and platforms
- Knowledge of MVNO models (full/light/thin) and telecommunications operations including billing network management and customer provisioning
- Proven ability to engage with technically savvy audiences delivering clear persuasive and well-structured pitches demos and presentations
- Experience in driving a full pre-sales cycle from technical discovery and qualification through proof-of-concept design proposal development to handoff
- Fluent English / Spanish speaker
- Excellent interpersonal and communication skills
- A consultative mindset with a focus on understanding customer challenges and designing tailored solutions
Benefits
- Competitive salary and stock option incentive program
- Company paid healthcare
- Flexible work arrangements
- Company sponsored team-lunches and company retreats
- Ability to work across boundaries and travel to different locations