Solutions Engineer ISD (Internship)
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Summary
An internship at a Malaysian IT consulting firm where the intern completes technical learning plans across Azure, cloud, infrastructure, security, and networking while assisting delivery teams with environment preparation, deployments, testing, and technical documentation.
Essential Duties and Responsibilities:
Technical Learning & Capability Development
- Complete assigned technical learning plans, certifications and development activities.
- Build foundational knowledge across Azure, Infrastructure, Security, Networking, Hybrid, Cloud and BCDR technologies.
- Participate in technical training, workshops and knowledge-sharing sessions.
- Maintain learning progress and capability development records.
- Apply newly acquired knowledge through guided delivery activities.
Delivery Support & Environment Preparation
- Assist with environment preparation, configuration activities, and deployment support under supervision.
- Support implementation, migration, testing and validation activities assigned by delivery teams.
- Assist in gathering technical information required for project execution.
- Support project teams with technical coordination and administrative delivery activities.
- Follow approved implementation procedures and technical standards.
Documentation & Knowledge Management
- Prepare and maintain technical documentation, deployment records, and implementation artefacts.
- Support creation and updating of knowledge articles, user guides, and technical procedures.
- Organize project-related technical information and supporting records.
- Contribute to technical documentation quality and knowledge repository maintenance.
- Ensure documentation activities comply with organizational standards.
Education, Skills and Experience Requirements:
- Currently pursuing a Bachelor's Degree or Diploma in Computer Science, Information Technology, Information Systems, Cloud Computing, Cybersecurity or a related discipline.
- Interested in Cloud, Infrastructure, Security, Networking or Microsoft technologies.
- Clear verbal and written communication skills, with the ability to document work accurately and collaborate effectively.
- Able to follow operational procedures, security requirements and workplace policies, and receptive to feedback and continuous improvement.
- Flexible to support scheduled deployment or operational activities outside normal hours when required, with prior notice and appropriate supervision.