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Elikya Recruitment

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Spanish Speaking Customer Service Advisor

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Description

Spanish Speaking Customer Service Advisor - 2000€ SIGNING BONUS

We all use credit cards nowadays. Have you ever wondered how a little plastic card in your wallet magically makes payments happen? It is time to step in and discover how things work for the inside.
Become a customer service expert representing an innovative brand new company specialised in the mobile and electronic payment in Lisbon, Portugal. Its goal is to make financial transactions easier and safer to everyone.
We’re looking for a friendly and proactive person to help people manage their money through the application.

In addition to all this, you will receive:

• 2000€ SIGNING BONUS
• Performance bonuses
• Meal allowance (Food card)
• Full-time contract (40 hours per week / 8 hours per day / 2 days off)
• Ongoing training provided by the company
• Private medical insurance
• 22 days of paid vacation + public holidays
• Career evolution
• Many other advantages

What will be asked to do?

• You will be the first point of contact for customers and will be asked to their queries by phone and/or email.
• Identify customer needs.

Am I eligible?

• Hold a European passport or identity card
• Native Spanish/C2 level (spoken and written)
• The training will be given in English; you must have a minimum B2 level in English.
• Have the ability to multi-task as you will be speaking to clients via phone and emails

What is the next step?

Apply now and get interviewed!
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