Specialist-Registration
Summary
Handles patient registration, scheduling, and financial processing in a hospital orthopedics department, ensuring accurate data collection and smooth patient flow.
Schedule:
Monday–Friday, 8:30 AM – 5:00 PM or 8:00 AM – 4:30 PM schedule rotation (onsite)
Department:
Orthopedics – Methodist Medical
Position Overview
This role supports patient flow from entry to destination in a timely, accurate, and professional manner. The position is responsible for gathering and maintaining accurate demographic and financial information to support reimbursement and positive clinical outcomes.
Key functions include scheduling appointments, interviewing patients for medical and insurance information, explaining charges and policies, entering charges, collecting payments, and directing patients and visitors appropriately.
Top Responsibilities
- Patient check-in and check-out
- Managing work queues and daily workflow
- Pool management
- Processing referrals
- Collaborating with Orthopedics and Primary Care Sports Medicine teams
Skills for Success
- Strong collaboration and teamwork skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and customer service skills
Qualifications
- High School Diploma or equivalent required
- Basic Life Support (BLS) certification through the AHA preferred
- 1–2 years of experience in a healthcare setting preferred
- Knowledge of medical terminology and clinical practices preferred
- Experience with ICD-10 and CPT coding preferred
- Ability to interpret insurance information required
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) required