Staff Platform Engineer | Observability
Summary
Staff platform engineer who owns and evolves Wellhub's observability ecosystem (metrics, logs, traces, profiling) into a self-service 'Observability as a Service' platform for engineering teams. Works with Kubernetes, AWS, OpenTelemetry, and the Prometheus/Grafana stack (Thanos, Loki, Tempo), coding in Golang, Ruby, or Python.
Your wellbeing, our mission. Join a company shaping a healthier world.
GET TO KNOW US
At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.
We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.
Join us in redefining the future of wellbeing!
THE OPPORTUNITY
We are hiring a Staff Platform Engineer with a dedicated focus on our Observability ecosystem for our Platform area in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.
In an environment of rapid growth and high-scale distributed architecture, your mission is to transform Observability from a passive toolset into a strategic asset using open source standards. You will act as an architect of efficiency and reliability, building a global platform that empowers engineering teams to "own what they build" with confidence.
We are moving beyond basic monitoring to build a comprehensive "Observability as a Service" ecosystem. You will be responsible for evolving a self-service platform that balances performance with cost-effectiveness, solving complex challenges related to high-cardinality metrics, log retention strategies, and distributed tracing.
We strive to eliminate friction. You will design the "Golden Paths" that allow developers to instrument their code instantly and gain high-fidelity signals without operational overhead.
You will have contact with the most popular and modern technologies in the cloud native industry, such as Grafana, OpenTelemetry, Prometheus, Thanos, Loki, Tempo, Pyroscope, Kafka, Kubernetes, AWS, Github Actions, ArgoCD, Crossplane, and Hashicorp Vault. You will also be able to code in Golang, Ruby, or Python to build and maintain our products and tools.
YOUR IMPACT
The team focuses on enabling engineering teams to own and run their decisions end-to-end, rather than taking over support for a set of services. We are responsible for building the necessary tooling and abstractions that simplify service lifecycles. By fulfilling this role, you can expect to:
- Take full end-to-end ownership of our observability stack, ensuring it remains resilient, scalable, and capable of supporting our rapid growth
- Evolve and maintain a cloud-native infrastructure based on Kubernetes, ensuring that our foundation is always at the state-of-the-art
- Bridge the gap between complex infrastructure and developer experience, building the necessary abstractions so teams can manage their own observability lifecycle seamlessly
- Contribute to establishing and maintaining standards, guidelines, and best practices, and formalize them through processes like RFCs (Request for Comments).
- Live the mission: inspire and empower others by genuinely caring for your own well-being and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
WHO YOU ARE
We are continuously evaluating infrastructure-related operational processes, looking for opportunities to make it as frictionless as possible, and delivering intuitive and reliable tools for other teams to use in their daily activities. We strive to positively impact a large number of engineers in our organization throughout our deliveries.
This role may fit if you have:
- Proven technical experience with observability practices and tooling (metrics, logs, traces, profiling);
- Proficiency with a major cloud provider (AWS, GCP, or Azure) and its ecosystem of services for building cloud-native applications;
- Deep knowledge of Kubernetes and its ecosystem;
- Hands-on experience of tools like Prometheus, Thanos, Grafana, Loki, Tempo, or similar open source solutions;
- Hands-on experience with OpenTelemetry infrastructure and instrumentation;
- Excellent analytical and problem-solving skills, and proven experience in identifying solutions for complex problems.
- The ability to translate technical complexities into clear, actionable guidance for different stakeholders, fostering a culture of collaboration and knowledge sharing;
Bonus points if you have:
- Experience building internal tools, CLIs, or Kubernetes operators to extend platform capabilities;
- Familiarity with Crossplane to manage cloud resources through Kubernetes-native APIs;
- A high sense of end-to-end ownership and find satisfaction in building tools that act as a catalyst for the success of other developers
- Service Mesh: Knowledge of Istio, Linkerd, or similar technologies to enhance network observability and security
- FinOps Mindset: Experience in cost-optimization strategies for high-volume telemetry and cloud spend.
- CNCF Kubernetes Certifications (e.g., CKA, CKS, or CKAD);
- CNCF Prometheus/OpenTelemetry Certifications(e.g, PCA,OTCA)
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in AWS, Kubernetes, Software Engineering, and Observability Practices with open source solutions are mandatory requirement.
WHAT WE OFFER YOU
With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.
Our flexible benefits program allows you to customize some of the benefits, according to your needs!
Our benefits include:
WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.
HEALTHCARE: Health, dental, and life insurance.
FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.
PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!
PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.
And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!
Diversity, Equity, and Belonging at Wellhub
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.
Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.
#LI-REMOTE
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As published by greenhouse · 40 questions · 7 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (13)
- LinkedIn Profile
- Where are you currently working? (please enter the full company name)
- What benefits do you currently receive at your company?
- What is your current base salary? (in reais)
- What is your variable compensation (%)?
- What is your expected base salary for this role? (in reais)
- What is your expected total compensation (base + variable)? (in reais)
- If not, please describe the type of work authorization you have optional
- If you selected "Other", please specify. optional
- If other, please describe below which underrepresented group you identify with: optional
- If other, please describe below the gender you identify with: optional
- If other, please describe below the race you identify with: optional
- If yes, please describe your disability so that we can adapt our method of contact, if necessary. optional
Pick from a list (20)
- Please select your Country Phone Code
- Personal pronoun (optional): optional
- Do you have variable compensation (bonus/commission)?
- Do you now or in the future require sponsorship?
- How did you hear about this opportunity?
- Our hiring model is Full-time (CLT). Are you comfortable with this model?
- Besides your primary job, do you have any other professional commitments (Including, but not limited to, serving as a board member, advisor, freelancer, consultant, entrepreneur, independent contractor, mentor, instructor, or any other similar activity)?
- Do you have any close family members, relatives, romantic partners, or individuals with whom you have a close personal relationship working at a competitor or a business partner of Wellhub (e.g., gym, wellness app, or supplier, or direct competitor)?
- Do you, a family member, or a partner own, invest or have a financial interest in any company that works with or competes with Wellhub? Including, but not limited to, gym partners, wellness apps, suppliers, or other competitors.
- Are you aware of any contractual or statutory restrictions from a previous employer that could prohibit or limit your ability to be employed by Wellhub in this role (e.g., a non-compete, non-solicitation clauses)?
- Do you have any family members, romantic partners, relatives, or individuals with whom you have a close personal relationship currently working at Wellhub?
- Do you currently hold, or have you ever held, a position in a government or public entity? This includes serving as a public official, government employee, Politically Exposed Person (PEP), or holding any elected, appointed, advisory, or contractual position with a government entity, state-owned enterprise, public agency, political party, or international organization.
- Do you have any family members, romantic partners or close relatives who currently hold, or have ever held, a position in a government or public entity? This includes serving as a public official, government employee, Politically Exposed Person (PEP), or holding any elected, appointed, advisory, or contractual position with a government entity, state-owned enterprise, public agency, political party, or international organization.
- Declaration: I confirm that the information provided is true and complete, and I agree to update Wellhub if something changes during the hiring process.
- Do you self-identify as belonging to an underrepresented group? optional
- If yes, which underrepresented group do you identify with? optional
- Which gender do you self-identify with? optional
- Which race do you self-identify with? optional
- Are you a person with a disability? optional
- What is your English proficiency level?
Written answers (7)
- If you answered yes, please describe this additional activity, including the name of the company or project, your role, the industry in which it operates, whether it is paid or unpaid, the estimated hours per week dedicated to it, and whether it is ongoing or temporary. optional
- If you answered yes, please provide the following details: the person's full name; their position/title; the name of the company; the nature of your relationship with this person. optional
- If you answered yes, please provide details, including the name of the company; the type of financial, interest or investment; your relationship to the company or the individual with the interest. optional
- If you answered yes, please provide details, including the nature of the restriction, the parties involved, the duration, and any relevant geographic or functional limitations. optional
- If you answered yes, please provide the following details: the person's full name; the person's area or department at Wellhub (if known); and the nature of your relationship with this person. optional
- If you answered “Yes,” please provide details, including the name of the entity, your position/title, the nature of your role, and the dates of your involvement. optional
- If you answered “Yes,” please provide details, including the individual’s full name, your relationship to them, the name of the entity, their position/title, the nature of their role, and whether they are currently in office (including dates of involvement, if applicable). optional