Supply Chain Manager

Reporting to: Managing Director

Direct Reports: Purchasing Team, Logistics Personnel and Warehouse Supervisor

Functional Responsibility: Purchasing Operations, Inventory Planning, Stock Replenishment, Logistics, Warehouse Management and Operational Leadership

Renumeration: Will commensurate according to experience

1. Position Purpose

• The Supply Chain Manager is responsible for the overall leadership, coordination, and performance of Twinco's operational supply chain functions, including purchasing operations, stock replenishment, inventory management, logistics and warehousing.
• The position ensures reliable material availability, efficient purchasing execution, accurate inventory control, cost-effective logistics and high operational service standards.
• The Supply Chain Manager has direct operational and personnel management responsibility for the assigned teams and works closely with the Director Purchasing & Logistics regarding strategic supplier relationships, negotiated commercial conditions and Group-wide procurement opportunities.

2. Key Responsibilities

1. Supply Chain Leadership and Management

• Lead, supervise, coach, and develop the Purchasing, Logistics and Warehouse teams.
• Establish clear responsibilities, work priorities, performance expectations, and accountability.
• Conduct regular operational meetings and employee performance reviews.
• Manage departmental resources, workload distribution, and operational performance.
• Ensure effective coordination between Purchasing, Sales, Service, Finance and Warehouse.
• Identify operational bottlenecks and implement corrective actions.
• Establish a culture of accountability, teamwork, and continuous improvement.

1. Purchasing Operations

• Assume full operational responsibility for day-to-day purchasing activities.
• Manage purchase requisitions, purchase order processing, and supplier order confirmations.
• Monitor outstanding purchase orders, supplier delivery commitments, and overdue deliveries.
• Establish effective purchasing follow-up and escalation procedures.
• Ensure purchasing activities comply with negotiated supplier agreements and approved purchasing conditions.
• Coordinate with the Director Purchasing & Logistics on commercial negotiations, supplier-related issues, and strategic sourcing matters.
• Monitor purchasing performance and continuously improve operational processes.

1. Inventory Planning and Stock Replenishment

• Take overall responsibility for stock replenishment planning and purchasing quantity determination.
• Establish replenishment requirements based on customer demand, historical consumption, sales forecasts, supplier lead times, and inventory policies.
• Define and maintain appropriate reorder points, minimum stock levels, and safety stock parameters.
• Monitor stock availability, inventory turnover, and working capital utilization.
• Conduct ABC analysis and identify slow-moving, excess, and obsolete inventory.
• Develop and implement inventory optimization and stock reduction initiatives.
• Coordinate with Sales and Service regarding upcoming customer and project requirements.
• Evaluate commercial replenishment opportunities jointly with the Director Purchasing & Logistics.
• Prepare stock investment proposals and ensure compliance with approved inventory budgets and authorization procedures.

The Supply Chain Manager is accountable for operational purchasing requirements, replenishment quantities, and inventory levels.

Purchasing activities shall be executed in accordance with the commercial conditions negotiated by the Director Purchasing &Logistics, unless otherwise approved.

1. Group-Wide Supply Chain Coordination

• Coordinate with relevant Zephyr Group companies to identify and evaluate common purchasing and inventory requirements.
• Consolidate Group-wide demand forecasts and purchasing requirements where appropriate and within agreed Group arrangements.
• Identify opportunities for coordinated replenishment, inventory pooling, and stock transfers.
• Provide consolidated demand and inventory information to support Group-wide supplier negotiations conducted by the Director Purchasing & Logistics.
• Coordinate the operational implementation of approved Group purchasing arrangements.
• Ensure that Group-related purchasing commitments comply with applicable approval procedures.
• Develop reporting on potential Group-wide supply chain efficiencies and cost improvements.

1. Logistics and Transportation

• Manage inbound and outbound logistics operations.
• Supervise freight forwarders, transport providers, and customs clearance arrangements.
• Ensure timely and cost-effective movement of materials.
• Monitor freight costs, shipment performance, and delivery reliability.
• Ensure compliance with import/export regulations and documentation requirements.
• Coordinate urgent, project-related, and customer-specific shipments.
• Identify and implement logistics cost optimization initiatives.

1. Warehouse Management

• Lead and supervise warehouse operations through the Warehouse Supervisor.
• Ensure accurate goods receiving, inspection coordination, storage, picking, packing and dispatch.
• Maintain inventory accuracy, material traceability, and proper stock control.
• Implement cycle counting and periodic stock verification procedures.
• Optimize warehouse layout, storage utilization, and material handling processes.
• Ensure safe working practices and compliance with applicable ISO 9001, ISO 14001, and ISO 45001 requirements.
• Monitor warehouse productivity, picking accuracy and operational efficiency.

1. ERP, Data Management and Process Improvement

• Ensure accurate and timely recording of supply chain transactions in Microsoft Dynamics 365 Business Central.
• Maintain high standards of item master data, supplier information, and inventory records.
• Develop and maintain operational KPI dashboards and management reporting.
• Review and optimize purchasing, replenishment, logistics and warehouse workflows.
• Strengthen internal controls, documentation, and process compliance.
• Lead continuous improvement initiatives to increase productivity and reduce operating costs.
• Support further ERP functionality improvements and automation opportunities.

1. Cross-Functional Coordination

• Work closely with Sales to support customer order fulfilment and material availability.
• Coordinate with Service regarding spare parts, overhaul projects, and technical material requirements.
• Cooperate with Finance & Controlling on inventory valuation, working capital, purchasing commitments and cost control.
• Maintain regular coordination with the Director Purchasing & Logistics on supplier performance, sourcing constraints and negotiated purchasing conditions.
• Escalate unresolved strategic or operational matters to the Managing Director.

3. Scope of Authority

• The Supply Chain Manager has full operational and personnel management authority over the Purchasing, Logistics and Warehouse functions, including work allocation, supervision, performance monitoring, and staff development, in accordance with company HR policies.
• The position is accountable for purchasing execution, stock replenishment planning, inventory control, warehouse performance and logistics operations within approved budgets and delegated authorization limits
• Strategic supplier relationships and commercial negotiations remain the responsibility of the Director Purchasing & Logistics.
• The Supply Chain Manager reports directly to the Managing Director and is not subordinate to the Director Purchasing & Logistics.

4. Key Performance Indicators

• Supplier on-time and in-full delivery performance
• Purchase order processing and confirmation times
• Inventory accuracy and stock discrepancy levels
• Stock availability and customer order fulfilment
• Inventory turnover and working capital efficiency
• Reduction of slow-moving and obsolete inventory
• Warehouse picking and dispatch accuracy
• Freight and logistics cost performance
• ERP data accuracy and process compliance
• Purchasing and warehouse team productivity
• Employee development and operational accountability
• Improvement in cross-functional and Group supply chain coordination

Specific KPI targets will be established based on operational performance baselines and annual business objectives.

5. Qualifications and Experience

• Degree or diploma in Supply Chain Management, Logistics, Business Administration, Engineering, or a related discipline.
• Minimum 8 years of relevant experience in purchasing, logistics, inventory, or supply chain operations.
• At least 5 years of proven operational leadership and personnel management experience.
• Experience in industrial spare parts, marine engineering, power generation or technical distribution strongly preferred.
• Demonstrated experience managing purchasing and warehouse teams.
• Strong understanding of inventory planning, procurement workflows, international logistics and warehouse operations.
• Practical ERP experience, preferably Microsoft Dynamics 365 Business Central.
• Strong analytical skills and proficiency in Microsoft Excel; Power BI experience is advantageous.
• Familiarity with ISO 9001, ISO 14001 and ISO 45001 management systems is advantageous.

6. Required Competencies

• Strong hands-on leadership and people management skills
• Ability to establish structure, accountability, and effective team performance
• Excellent planning, coordination, and organizational capabilities
• Sound commercial and operational judgment
• Strong analytical and problem-solving skills
• Ability to challenge existing processes constructively
• Excellent cross-functional communication and stakeholder management
• Confidence in working with senior management and international Group companies
• High integrity, ownership, and results orientation

7. Key Working Relationships

Internal: Managing Director, Director Purchasing & Logistics, Purchasing Team,Warehouse Supervisor, Logistics Personnel, Sales, Service, Finance &Controlling, relevant Zephyr Group companies.

External: Suppliers, freight forwarders, transport companies, customs agents and logistics serviceproviders.