Supply Chain Manager

1. Job Summary

The Supply Chain Manager is responsible for overseeing and optimising the company's end-to-end supply chain operations, including procurement, supplier management, inventory control, warehousing, logistics, import and export coordination, and supply chain cost management.​

The role ensures the timely, cost-effective, and compliant supply of food ingredients, packaging materials, equipment, and other operational supplies to support the company's business operations in Singapore and other relevant Southeast Asian markets.​

The Supply Chain Manager will work closely with Group Headquarters, Operations, Finance, Quality Assurance, and external business partners to maintain supply continuity, improve operational efficiency, ensure product quality, and support sustainable business growth.​

2. Key Responsibilities

A. Supply Chain Strategy & Planning

1. Develop and implement supply chain strategies, annual operating plans, and procurement objectives aligned with the company's business requirements.​

2. Oversee end-to-end supply chain operations, including sourcing, procurement, inventory management, warehousing, distribution, and logistics coordination.​

3. Analyse supply chain performance, market trends, supplier capabilities, and operational requirements to identify improvement opportunities.​

4. Establish and continuously improve supply chain policies, standard operating procedures (SOPs), and internal control mechanisms.​

5. Coordinate with Group Headquarters and relevant departments to ensure effective supply chain planning and execution.​

6. Develop contingency plans to mitigate supply disruptions, supplier risks, and logistics challenges.​

B. Procurement & Supplier Management

1. Manage procurement activities for food ingredients, packaging materials, equipment, and other operational supplies.​

2. Identify, evaluate, and develop reliable local and overseas suppliers to ensure product quality, competitive pricing, and supply stability.​

3. Lead supplier negotiations on pricing, payment terms, delivery schedules, service standards, and contractual conditions.​

4. Establish supplier evaluation and performance monitoring mechanisms covering quality, cost, delivery, and compliance.​

5. Maintain effective relationships with suppliers, manufacturers, distributors, and other business partners.​

6. Ensure procurement activities comply with company policies, approval procedures, and applicable regulatory requirements.​

7. Identify opportunities for supplier consolidation, alternative sourcing, and procurement cost optimisation.​

C. Import, Export & International Trade Coordination

1. Oversee the importation and distribution of food products, ingredients, packaging materials, and other supplies in accordance with applicable Singapore regulations.​

2. Coordinate with overseas suppliers, freight forwarders, customs agents, and logistics service providers on international shipments.​

3. Ensure accurate and timely preparation of shipping documents, invoices, packing lists, permits, and other relevant trade documentation.​

4. Coordinate Singapore Customs and Singapore Food Agency (SFA) import requirements, including applicable licences, registrations, permits, and product documentation.​

5. Monitor shipment schedules, customs clearance, delivery status, and associated logistics costs.​

6. Identify and address import-related risks, delays, documentation discrepancies, and regulatory issues.​

7. Support cross-border supply chain coordination between Group Headquarters and Southeast Asian markets where required.​

D. Inventory, Warehousing & Logistics Management

1. Oversee inventory planning and stock management to maintain adequate supply levels while minimising excess inventory and wastage.​

2. Develop inventory control procedures, stock replenishment mechanisms, and inventory accuracy standards.​

3. Monitor stock movements, inventory ageing, expiry dates, and stock turnover.​

4. Coordinate warehousing, transportation, and distribution arrangements to ensure timely delivery to outlets and business partners.​

5. Implement appropriate stock rotation practices, including First-Expiry-First-Out (FEFO), where applicable.​

6. Conduct periodic inventory reviews and stock reconciliations with warehouse operators and relevant departments.​

7. Investigate inventory discrepancies, product damage, losses, and delivery issues, and implement corrective measures.​

E. Food Safety, Quality Assurance & Regulatory Compliance

1. Ensure supply chain activities comply with applicable Singapore food safety, import, storage, transportation, and other regulatory requirements.​

2. Coordinate with Quality Assurance, Operations, and suppliers to ensure products meet approved quality and safety standards.​

3. Support supplier audits, product inspections, traceability procedures, and food safety documentation management.​

4. Monitor product shelf life, storage conditions, and temperature-controlled logistics requirements where applicable.​

5. Coordinate product quality investigations, non-conformance management, and corrective actions with relevant stakeholders.​

6. Support product recalls, withdrawals, and incident response procedures in accordance with company policies and regulatory requirements.​

7. Maintain proper documentation and records to support regulatory inspections, internal audits, and compliance reviews.​

F. Cost Control & Supply Chain Performance

1. Develop and monitor supply chain budgets, procurement expenditure, logistics costs, and inventory-related expenses.​

2. Analyse purchasing costs, freight charges, warehousing expenses, and other supply chain cost components.​

3. Identify and implement cost-saving initiatives without compromising product quality, regulatory compliance, or supply reliability.​

4. Monitor key supply chain performance indicators, including procurement savings, inventory turnover, delivery performance, stock availability, and wastage.​

5. Prepare regular supply chain performance reports, cost analyses, and improvement recommendations for management.​

6. Collaborate with Finance and Operations to improve cost efficiency, working capital utilisation, and business profitability.​

G. Cross-Functional Collaboration & Process Improvement

1. Work closely with Group Headquarters, Operations, Finance, Marketing, and Quality Assurance teams to align supply chain activities with business needs.​

2. Support new outlet openings, product launches, promotional campaigns, and business expansion initiatives through effective supply planning.​

3. Coordinate with internal stakeholders to forecast demand and ensure timely availability of required products and materials.​

4. Identify opportunities for supply chain digitalisation, process automation, and system improvements.​

5. Support the implementation and optimisation of ERP, inventory management, and procurement systems.​

6. Lead or participate in supply chain improvement projects to enhance operational efficiency and service quality.​

7. Perform other reasonable duties as assigned by management.​

3. Job Requirements

1. Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline.​

2. At least 5 years of relevant experience in supply chain management, procurement, logistics, or related functions, preferably including supervisory or managerial responsibilities.​

3. Experience in the food and beverage, food distribution, retail, FMCG, or multi-outlet operations industry is preferred.​

4. Sound knowledge of procurement processes, supplier management, inventory control, warehousing, logistics, and international trade operations.​

5. Familiarity with Singapore Customs and Singapore Food Agency (SFA) regulatory requirements relating to food imports and supply chain operations.​

6. Experience in managing local and overseas suppliers, freight forwarders, logistics providers, and third-party warehouse operators.​

7. Strong negotiation, analytical, planning, problem-solving, and cost management skills.​

8. Proficiency in Microsoft Office applications, particularly Excel; experience with ERP, procurement, or inventory management systems is an advantage.​

9. Good organisational and project management skills, with the ability to manage multiple priorities and meet operational deadlines.​

10. Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.​

11. Good command of written and spoken English; proficiency in Mandarin is an advantage for coordination with Chinese-speaking Headquarters stakeholders and overseas suppliers.​

12. High level of integrity, accountability, attention to detail, and commitment to regulatory compliance.​

13. Willingness to travel for supplier visits, warehouse inspections, and business purposes when required.