System Administrator (Windows | Citrix | VMware)

Key Responsibilities

  • Perform system reviews, tuning, and resilience improvements
  • Provide 24×7 support with shift flexibility
  • Define configuration standards & design guidelines for Windows OS, Citrix & VMware
  • Handle escalations, system recovery& root cause analysis
  • Automate repetitive operational tasks
  • Drive patching and OS/software upgrades
  • Implement and maintain service monitoring
  • Support project phases (design →implementation → handover)
  • Assist with compliance & audit requirements
  • Respond to support tickets, calls, and alerts promptly

Functional & Technical Competencies

  • Windows Server 2012/2008, Citrix, VMware, IIS, RDP, SSH
  • Citrix 7.x, NetScaler, StoreFront
  • Server hardening expertise
  • Middleware: Connect:Direct, SSH, IIS
  • Scripting: Batch, PowerShell(preferred)
  • Linux knowledge (added advantage)
  • Certifications (Microsoft/Citrix)