System Administrator (Windows | Citrix | VMware)
Key Responsibilities
- Perform system reviews, tuning, and resilience improvements
- Provide 24×7 support with shift flexibility
- Define configuration standards & design guidelines for Windows OS, Citrix & VMware
- Handle escalations, system recovery& root cause analysis
- Automate repetitive operational tasks
- Drive patching and OS/software upgrades
- Implement and maintain service monitoring
- Support project phases (design →implementation → handover)
- Assist with compliance & audit requirements
- Respond to support tickets, calls, and alerts promptly
Functional & Technical Competencies
- Windows Server 2012/2008, Citrix, VMware, IIS, RDP, SSH
- Citrix 7.x, NetScaler, StoreFront
- Server hardening expertise
- Middleware: Connect:Direct, SSH, IIS
- Scripting: Batch, PowerShell(preferred)
- Linux knowledge (added advantage)
- Certifications (Microsoft/Citrix)