System Engineer
Description
Salary: RM 3,500 – RM 4,500 per month
Job Responsibilities
IP-PBX & Cloud PBX: Install, configure, maintain and troubleshoot IP-PBX, Cloud PBX, SIP Trunk, IP Phones and VoIP communication systems.
Video Conferencing & Meeting Room Solutions: Install, configure and troubleshoot Microsoft Teams Rooms, Zoom Rooms, cameras, microphones, displays and meeting room systems.
Digital Signage & Pro AV: Install and support digital signage systems, media players, LED displays and AV-over-IP solutions.
Network & IT Infrastructure: Perform basic network configuration and troubleshooting, including TCP/IP, VLAN, DHCP, DNS and network connectivity.
Technical Support & Commissioning: Provide onsite and remote technical support for installation, testing, commissioning, troubleshooting and after-sales services.
System Integration: Assist in integrating communication systems, audiovisual equipment and network infrastructure to meet project requirements.
Technical Documentation: Prepare system configurations, network diagrams, IP address allocation records, testing reports and technical handover documents.
Customer Support: Liaise with customers, project teams and vendors to resolve technical issues and ensure successful project delivery.
Requirements
A Diploma or Degree in Information Technology, Networking, Electrical & Electronic Engineering or a related field is an advantage.
At least one (1) year of relevant working experience in system engineering, IT networking, IP telephony, video conferencing or audiovisual solutions.
Basic knowledge of TCP/IP networking, IP-PBX, SIP Trunk, VoIP systems or AV solutions.
Good troubleshooting, analytical and problem-solving skills.
Self-motivated, responsible and willing to learn new technologies.
Good communication skills and the ability to work independently or as part of a team.
Possess a valid driving licence and own reliable transport.
Willing to travel to customer sites when required.
Benefits
EPF, SOCSO and EIS contributions.
Annual leave, medical leave and public holidays.
Mileage, toll and parking claims for work-related travel.
Technical training and hands-on learning opportunities.
Career development and growth opportunities.
Supportive and collaborative working environment.
