Team Leadership & Supervision
• Lead, supervise, and support a team of field engineers and technicians across multiple project sites.
• Plan and assign daily tasks, manage work schedules, and ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Provide technical guidance, training, and mentoring to junior engineers and newly onboarded team members.
• Promote adherence to safety regulations, quality standards, and established operational procedures.
• Ensure timely completion of new customer installations, relocations, and service requests.
Technical Responsibilities
• Install, configure, and maintain telecommunications infrastructure, including routers, switches, base stations, antennas, and fiber-optic networks.
• Conduct site surveys, RF planning, Line-of-Sight (LOS) assessments, and signal performance testing.
• Diagnose and resolve hardware, software, and network-related issues through systematic troubleshooting and root cause analysis.
• Prepare and maintain accurate technical documentation, including network topology diagrams, test reports, and site audit records.
• Collaborate with the Network Operations Center (NOC) and backend support teams to resolve escalated technical issues efficiently.
Project Execution
• Lead and actively participate in telecom network deployments, upgrades, and expansion projects.
• Coordinate with vendors, contractors, and cross-functional teams to ensure smooth project execution.
• Oversee installation, integration, and commissioning activities while ensuring adherence to project schedules.
• Perform quality inspections, validate project deliverables, and support final handover and acceptance processes.
Requirements
Education
• Diploma or Bachelor's degree in Telecommunications, Electronics, Computer Science, Information Technology, or a related engineering discipline.