Technical Support Engineer
Summary
Technical Support Engineer in Bengaluru providing remote technical assistance to international clients via phone, email, and chat, troubleshooting hardware and software issues, and handling IT requests through ticketing tools and a knowledge base.
Responsibilities:
- Provide remote technical assistance via phone, email & chat
- Troubleshoot hardware & software issues with international clients
- Manage IT requests through ticketing tools & knowledge base
Perks and benefits
Office cab/shuttle, Health insurance, Provident fund