Technical Support Executive

Job Summary:

We are looking for a Technical Support Executive to handle global customer queries (US & Europe) through voice, chat, web, and email. The role involves providing technical assistance on Stellar software products, ensuring customer satisfaction, and meeting monthly sales targets.

Key Responsibilities:

• Resolve technical support queries via voice, chat, web, and email.
• Provide product-related technical assistance to global customers.
• Achieve monthly sales targets for designated products.
• Maintain quality benchmarks and customer satisfaction.
• Ensure positive customer feedback and service excellence.
  

Required Skills:

• Strong communication skills (error-free).
• Experience in Technical Support / Software Support / Application Support.
• Customer-handling and problem-solving skills.
  

Perks & Benefits:

• Fixed SaturdaySunday off
• US holidays
• Rotational shifts (8 AM5 PM / 3 PM12 AM / 11 PM–8 AM)
• Free cab & free meals
• Shift Allowance

Interested candidates may apply or share their profile in this email id riddhima.dwivedi@stellarinfo.com and in this also 9873056545.