【TPD0404】Product Manager (Checkout)
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Summary
Product Manager for SHOPLINE's SaaS e-commerce platform (checkout), owning the product lifecycle for features that improve merchant and internal operational efficiency, including finance/accounting and reconciliation workflows. Works closely with engineering, design, and commercial teams; 3+ years of experience and fluent English and Mandarin required.
【What you’ll be doing】
- Own the SaaS product lifecycle, focusing on enhancing operational efficiency for both merchants and internal teams.
- Lead innovation in product development with a team of world-class engineers and designers.
- Conduct research to understand our users’ needs—including finance and accounting workflows—and translate them into actionable solutions.
- Analyze complex business requirements and define clear solutions that address core user pain points.
- Design and optimize features that provide internal users with a seamless and reliable reconciliation experience.
- Draft clear and concise requirements to effectively communicate features and objectives to the entire team.
- Collaborate closely with the commercial, engineering and design teams to prioritize and ensure features and tasks are developed as expected.
- Become a product expert, understanding the competitive landscape, the evolving market needs, and how those things relate to the company’s mission and vision.
- Define and analyze metrics that ensure the success of our products.
- Stay updated on industry trends and best practices to continuously improve our product.
【 Who we are looking for 】
- Live and breathe e-commerce and technology and be excited about the opportunity to drive the development of a platform that used by 60k+ merchants
- University graduate with at least 3 years of working experience
- Excellent communication skills in English & Mandarin on all mediums: Spoken, Written, Presentations, Documents.
- Structured thinking and strong logical reasoning skills, especially when analyzing financial processes and system requirements.
- Flexible, cross-functional and have an open mindset.
- Creative, self-motivated and consistently willing to exceed own expectations
- High attention to detail and great organization and coordination skills
- Taking ownership tasks and shouldering responsibilities
- Ability to multitask. You can handle several different tasks at different stages at once and are able to prioritize by importance
- Curious and interested in technology and new products
- Good instincts for product development and how the products you use day-to-day could be improved