UX Design Lead
- Lead design discovery, experience strategy, and a UX vision for various ecommerce features and experiences.
- Plan for evolutionary improvements that actualize the larger vision over time.
- Partner with research, product, development, brand, and content teams to create rich, on-brand, narratives & experiences.
- Present customer insights, experience strategies and designs to various levels of leadership.
- Relentlessly simplify and distill complex customer journeys into intuitive product experiences.
- Lead cross-functional teams through the design discovery process using design thinking.
- Partner with cross-functional teams to define, develop, and test best-in-class user experiences.
- Support several leadership level goals across organization in an agile fast-paced environment.
- Create customer journeys, process flows, wireframes, and high-fidelity prototypes to effectively communicate design strategies, experience, and detailed interaction behaviors.
- Partner with broader design team in creating new design system components and guidelines.
- Partner with research in conducting user research and ability to conduct self-initiated usertesting.
- Familiarity with AI-enabled design tools and emerging digital experience trends.
- Must be proficient designing and prototyping within Figma.
- Must have 6+ years working as a senior or lead designer within a corporate setting.
- Experience working on highly transactional responsive web-based experiences (desktop/mobile).
- Must have experience leading a complex project with multiple stakeholders from start to finish.
- Must have understanding of entire Human Centered Design process and role of usablility testing.
- Must have a portfolio demonstrating experience designing marketing, brand, or content sites.
Mindset
- You are a storyteller who can articulate concepts through verbal, written, and visual communication.
- You believe design can be a strategic tool, a powerful process, and a differentiating deliverable.
- You are a collaborative, flexible, and accountable for delivery all at once.
- You are a Systems Thinker that advocates for holistic, consistent, and scalable solutions.
- You are a self-starter who is always upskilling and looking for new tools and techniques.
- You are a proactive problem solver who volunteers to help, educate, and support others.
- Willingness to be hands on within a fast-paced environment who doesn’t sacrifice quality.