Principal UX Manager, AI Experience
AI Experience Innovation & Product Strategy
- Lead the vision, strategy, and design of next-generation AI-powered customer experiences.
- Drive AI-assisted concept generation, product ideation, journey innovation, and future-state experience design.
- Partner with Product, Engineering, and Business leaders to identify opportunities that create customer and business value.
- Translate ambiguous opportunities into compelling concepts, prototypes, and strategic product recommendations.
- Stay current on emerging AI technologies, industry trends, and evolving customer expectations.
AI Prototyping, Validation & Delivery
- Drive the use of AI-powered prototyping tools to rapidly create concepts, conversational experiences, simulations, and high-fidelity prototypes.
- Lead rapid experimentation, proof-of-concept development, and experience validation efforts.
- Leverage AI to generate user flows, content variations, service scenarios, and intelligent interactions for testing and evaluation.
- Partner with Product and Engineering to accelerate innovation from idea to implementation while maintaining usability, accessibility, and design excellence.
Team Leadership & Design Excellence
- Lead, mentor, and develop a high-performing team of UX professionals.
- Foster a culture of innovation, experimentation, curiosity, and continuous learning.
- Establish best practices for AI-enabled design workflows, experience strategy, and customer-centered design.
- Influence executive stakeholders through strong storytelling, vision-setting, and strategic thinking.
- Drive alignment across UX, Product, Engineering, Research, and Design System teams.
- Proven experience designing AI-powered experiences, conversational interfaces, copilots, intelligent assistants, or generative AI applications.
- Utilize Figma and emerging AI-powered design capabilities to accelerate ideation, high-fidelity prototyping, workflow efficiency, and stakeholder communication.
- Experience working within innovative technology organizations such as Meta, Google, OpenAI, Microsoft, Amazon, Anthropic, or similar environments.
- Thinks like both a designer and product strategist, balancing customer needs, business goals, and technical feasibility.
- Exceptional at concepting, storytelling, prototyping, and transforming ideas into actionable product strategies.
- Experienced in leveraging AI-powered design, prototyping, and application development tools.
- Comfortable moving from vision and strategy through prototyping, validation, and delivery.
- Passionate about experimentation, innovation, and shaping the future of digital experiences through AI.