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SEROSOFT SOLUTIONS PRIVATE LIMITED

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Vice President - Enterprise Sales

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Description

Key Responsibilities:

1. Sales Strategy & Business Growth:

- Develop and execute sales strategies to achieve revenue and business growth objectives across India and international markets.

- Drive customer acquisition, account expansion, and revenue growth across key market segments.

- Identify new business opportunities and strengthen Academia's market presence.

2. Market Expansion & Go-to-Market:

- Lead market expansion initiatives across new geographies and strengthen presence in existing markets.

- Develop go-to-market strategies aligned with business objectives, customer segments, and market opportunities.

- Monitor market trends, competitor strategies, and emerging opportunities across the EdTech and higher education technology ecosystem.

3. Enterprise Sales & Pipeline Development:

- Drive enterprise and institutional sales across universities, colleges, education groups, and other strategic accounts.

- Build and maintain a healthy sales pipeline through effective prospecting, lead generation, partnerships, and account development.

- Lead consultative sales engagements involving multiple stakeholders and complex enterprise sales cycles.

4. Client & Strategic Relationship Management:

- Build strong relationships with CXOs, institutional leaders, decision-makers, and strategic partners.

- Engage with senior stakeholders including CEOs, CIOs, Chancellors, Vice Chancellors, Deans, and other institutional decision-makers.

- Ensure strong customer engagement, satisfaction, retention, and long-term account growth.

5. Revenue & Target Achievement:

- Own sales targets and revenue objectives for assigned markets and business segments.

- Drive consistent revenue growth through strategic client engagement, consultative selling, and account expansion.

- Monitor sales performance and take corrective actions to ensure achievement of business objectives.

6. Sales Leadership & Team Development:

- Lead, mentor, and develop a high-performing sales organization.

- Establish clear sales processes, KPIs, performance metrics, and review mechanisms.

- Coach sales leaders and teams to improve productivity, pipeline quality, conversion, and revenue performance.

- Build a performance-driven and collaborative sales culture.

7. Forecasting & Strategic Reporting:

- Maintain accurate sales forecasts, pipeline visibility, and revenue projections.

- Provide regular business updates, market insights, and sales performance reports to the leadership team.

- Use data and sales analytics to identify opportunities, risks, and areas for improvement.

8. Strategic Partnerships & Alliances:

- Identify and develop strategic partnerships and alliances that support market expansion and revenue growth.

- Collaborate with partners, industry stakeholders, and ecosystem players to create new business opportunities.

9. Cross-Functional Collaboration:

- Work closely with Marketing, Product, Implementation, Customer Success, and other teams to align sales and go-to-market initiatives.

- Ensure a seamless transition from sales to implementation and customer success.

- Provide market and customer insights to support product and business strategy.

10. Client & Market Engagement:

- Travel as required for client meetings, strategic partnerships, industry events, and business development initiatives.

- Represent Academia by Serosoft in relevant industry forums, conferences, and strategic business engagements.

Education & Experience:

- Masters degree in Business Administration, Sales, Marketing, or a related field.

- 15+ years of experience in enterprise sales, business development, or strategic sales leadership.

- Strong experience in EdTech, SaaS, ERP, enterprise software, or digital transformation solutions.

- Proven experience managing complex enterprise sales cycles and large institutional accounts.

- Experience across domestic and international markets will be preferred.

- Experience in building and leading sales teams and managing revenue targets.

Key Skills & Competencies:

- Strong enterprise and consultative sales expertise.

- Proven track record of achieving sales and revenue targets.

- Strong understanding of SaaS, ERP, EdTech, and enterprise technology sales.

- Strategic thinking and strong business acumen.

- Excellent negotiation, communication, and stakeholder management skills.

- Strong CXO and institutional relationship management capabilities.

- Experience in GTM strategy, market expansion, and account growth.

- Strong understanding of sales pipeline management, forecasting, CRM, and sales analytics.

- Ability to build, mentor, and lead high-performing sales teams.

- Ability to operate effectively across domestic and international markets.

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