Walk-in || Desktop Support Engineer

Roles and Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
  
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  
• Manage helpdesk operations, including ticketing system and knowledge base maintenance.
  
• Troubleshoot Outlook configuration and perform routine maintenance tasks such as patch management.
  

Desired Candidate Profile

• 1-3 years of experience in desktop support or related field.
  
• Strong skills in hardware troubleshooting (laptop & desktop) with ability to resolve complex issues.
  
• Proficiency in printer troubleshooting and configuration.
  
• Experience with helpdesk management tools like ticketing systems and knowledge bases.