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Walk-in || Opening For Desktop Support Engineer at Mumbai

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Summary

Desktop support engineer (L1/L2) in Mumbai who manages desktops, laptops, servers and network devices day to day — Windows patching, antivirus, backups, Office 365/Outlook support, MFA and app troubleshooting, asset management/IMAC and ticketing, including remote support and VIP users.

Job description


Position Desktop Engineer L1 /L2

Location :Mumbai

Experience 2+ years

Education Any Graduate

Working day 6

Shift - General Shift

Salary - 25,000 /- CTC 35,000/- CTC

Immediate Joiner preferred

Share updated CV on - Gurvinkaur.sahani@allieddigital.net


ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Managing the Desktop/Laptop/network Device and Servers
  • Managing the monthly windows patches
  • Managing antivirus and network devices
  • Backup management (daily/weekly/monthly)
  • Prepare and maintaining Audit related infra documents (ISMS)
  • Coordinating with vendor till closure.
  • Email messaging - MS Outlook.
  • Domain basic knowledge.
  • MFA and Application Basic troubleshooting.
  • Experience in handling critical & VIP users.
  • Remote technical support hands on.
  • Desktop & Network troubleshooting skill level 2 mandate.
  • Asset management and IMAC process awareness.
  • Windows Operating system.
  • Ticketing tool knowledge.
  • Office 365.
  • Strong communication skills.
  • Good analytic & strategic thinking
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