Walk-in || Opening For Desktop Support Engineer at Mumbai
Summary
Desktop support engineer (L1/L2) in Mumbai who manages desktops, laptops, servers and network devices day to day — Windows patching, antivirus, backups, Office 365/Outlook support, MFA and app troubleshooting, asset management/IMAC and ticketing, including remote support and VIP users.
Job description
Position Desktop Engineer L1 /L2
Location :Mumbai
Experience 2+ years
Education Any Graduate
Working day 6
Shift - General Shift
Salary - 25,000 /- CTC 35,000/- CTC
Immediate Joiner preferred
Share updated CV on - Gurvinkaur.sahani@allieddigital.net
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Managing the Desktop/Laptop/network Device and Servers
- Managing the monthly windows patches
- Managing antivirus and network devices
- Backup management (daily/weekly/monthly)
- Prepare and maintaining Audit related infra documents (ISMS)
- Coordinating with vendor till closure.
- Email messaging - MS Outlook.
- Domain basic knowledge.
- MFA and Application Basic troubleshooting.
- Experience in handling critical & VIP users.
- Remote technical support hands on.
- Desktop & Network troubleshooting skill level 2 mandate.
- Asset management and IMAC process awareness.
- Windows Operating system.
- Ticketing tool knowledge.
- Office 365.
- Strong communication skills.
- Good analytic & strategic thinking