YES Intern: Operations Process Administrator

We are seeking an organized and motivated Operations Process Administrator Intern to support the retail operations hub team with day-to-day administrative and operational activities. The role is ideal for a candidate looking to gain practical workplace experience in operations administration, process support, and business coordination within a professional technology and retail environment.

• Analysis of data received from Group audit on legislative and store compliance
• Effectively drive the risk KPI by extracting, reporting and distributing key risk issues in stores
• Educating field staff on risk mitigation, in order to ensure compliance
• Supporting the process administrator in creating and updating store policies and procedures
• Extracting and analysing weekly and monthly Yoobic Health Check missions
• Providing feedback to management on store late banking and banking variances
• Ensuring that all OHASA letters are signed by store and field management
• Ensuring that all risk trackers are updated i.e.hanis ,banking , store initiatives, first aid training , legislative decals/certificates and cash in transit
• Engage with internal stakeholders when providing guidance store risk
• Compiling general process documents on an adhoc basis
• Maintain high levels of internal service and continually seek ways to improve service levels
• Building and maintaining relationships with Divisional field management
• Please note: This is a Head Office-based position

Qualifications and Experience:

• Relevant diploma or degree in Accounting, Finance, Business or related qualification.

Skills:

• Strong data analysis skills with proficiency in MS Excel.
• Computer literacy and well versed in using Microsoft Office tools (Word and Excel) will be advantageous.
• Excellent organizational skills and attention to detail to ensure accuracy in reporting and learner management.
• Effective communication skills, both written and verbal, to interact with learners, trainers, and other stakeholders.
• Excellent analytical skills with sound judgement and problem-solving skills.
• High resilience and agility with the ability to work well under pressure.
• Able to work independently and have good interpersonal skill.

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Relating & Networking

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.