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Lead the architecture of a global eCommerce transformation, replacing legacy systems with a scalable platform and governing integrations across ERP, CRM, payments, and tax while driving decisions to prevent technical debt.
Builds and scales microservice APIs using AKS, JavaScript/TypeScript, React, and Azure/GCP, while mentoring engineers and maintaining high test coverage.
Analyze AI-driven customer experience and BPO solutions for MCI, a tech-enabled outsourcing provider serving industries like healthcare, retail, and fintech.
Build full-stack apps and AI-powered tools using React, Next.js, Node.js, and Python; integrate AI workflows with Claude Code to automate processes and prototype new products.
Designs and builds full-stack features for cloud-based CX/BPO platforms that power contact centers across healthcare, retail, and other industries.
Builds and maintains full-stack web applications for a tech-enabled outsourcing company that provides CX, BPO, and cloud solutions across industries like healthcare, retail, and fintech.
Designs and refines AI prompts for customer-service chatbots and virtual assistants used in contact centers across multiple industries.
Builds and optimizes Retrieval-Augmented Generation (RAG) systems to enhance AI-driven customer experience solutions for outsourced business services, leveraging NLP, LLMs, and data retrieval pipelines.
An AI Security Analyst monitors and protects AI-driven systems, focusing on detecting threats, vulnerabilities, and ensuring secure AI model operations within a tech-enabled business services company.
Manages AI-driven infrastructure and systems for MCI’s cloud-based CX and BPO services, ensuring seamless operations across industries like healthcare, retail, and fintech.
Designs and refines AI prompts for customer-experience and BPO workflows, integrating them into cloud-based contact-center and XaaS platforms.
Lead a team of engineers to build and maintain the ecommerce platform powering a large family-owned retail chain.
Own and prioritize backlogs for user-facing apps in e-commerce and logistics, bridging business needs with technical teams to modernize legacy systems.
Coordinate retail visual merchandising for beauty brands across 2,000+ store doors, managing gondola updates, planograms, and in-store maintenance with design agencies and vendors.
Owns Zola’s wedding planning and registry products, leading cross-functional teams to build features that boost user engagement and business growth while balancing customer needs and technical scope.
Build and scale backend services for MercadoLibre’s ecommerce and fintech platforms, using Java/Go in distributed systems, while integrating AI tools like Claude Code for engineering workflows.
Own and optimize a conversational AI chat channel for sales, driving conversion and customer experience while managing vendors and IT integrations.
Senior Software Engineer building and maintaining scalable data and ML platforms in Python on GCP, enabling self-service analytics and ML workflows for a large B2B ecommerce company.
Senior Infrastructure Engineer builds and maintains cloud-native platforms using Kubernetes, IaC, and CI/CD to empower engineering teams and ensure scalable, high-availability systems for a global e-commerce client.
Build and upgrade an e-commerce site using Django and Python, handling both front-end and back-end tasks while collaborating with designers and engineers.
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