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Leads SAP Order-to-Cash projects, coordinating cross-functional teams to streamline sales, marketing, and customer-service processes using SAP SD, FI, MM, and Jira.
Leads SAP Order-to-Cash projects, coordinating teams to implement CRM/ERP solutions that streamline pricing, sales orders, billing, and credit management across global teams.
Develops LabVIEW-based test-automation software for industrial product testing, collaborating with global teams to automate and digitalize test processes.
Implement and optimize SAP S/4HANA Transport Management solutions for Vaillant Group’s supply-chain logistics, including template rollouts, training, and process design.
Implement and optimize SAP S/4HANA Transportation Management solutions for Vaillant Group’s supply chain, including rollout, training, and template process design.
Design and implement Salesforce Sales Cloud solutions to streamline lead-to-order processes and improve the customer journey for a global heating and cooling systems company.
Build and maintain scalable data pipelines and analytics software in Python/SQL, integrating IoT, CRM, and enterprise data on Azure/Databricks to power advanced analytics and customer insights.
Own the myVaillant B2C app, defining its product strategy and roadmap to scale features for heating-system control and energy management while collaborating with cross-functional teams.
Owns the global B2C app and connected services roadmap, aligning customer needs with Salesforce processes and AI-driven enhancements to deliver seamless user experiences.
Own the technical roadmap for Vaillant’s internal planning platform, translating business needs into scalable solutions and guiding cross-functional teams to deliver high-impact features.
Technical Product Owner shapes the technical roadmap for Vaillant’s planning domain, translating business needs into scalable software solutions and guiding cross-functional teams.
Reviews customer-service calls in French to ensure agents meet quality and compliance standards, provides feedback, and helps train teams in Budapest.
Own the product vision and roadmap for Foundever’s internal agentic AI platform, enabling teams to build and scale LLM-driven automation workflows and conversational AI solutions.
Product Manager owning the backlog and full lifecycle of a GenAI-powered CX product, leading agile ceremonies, collaborating with engineering/data science/UX teams, and using ML tools like PyTorch and Jira.
Monitors and evaluates customer service calls in Italian and Spanish to ensure quality standards, provides feedback to agents, and assists in training improvements.
Quality Analyst evaluates customer support calls and emails in German and English, coaches reps, and drives service improvements for a home/lifestyle products support team.
Monitor and evaluate consumer interactions in French and Italian, provide coaching to improve quality, and analyze trends using QA tools for a consumer goods company.
Come and work with us. Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and…
Analyze and shape payment systems for real-time credit card transactions, working with stakeholders to define backlog items and guide Agile development teams.
Create and refine PowerPoint decks for clients and internal teams, conduct market research, and help prepare management presentations and workshops.
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