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Service Desk L3 - IT Operations Technical Lead
Hands-on L3 Service Desk technical lead in France serving as the final escalation point for complex end-user IT incidents across EMEA and APAC — Windows/macOS endpoints, Microsoft 365, Entra ID/AD, SSO/MFA, MDM — while improving ITSM processes in Jira, automation, and hardware lifecycle/onboarding operations.
Service Desk L3 - IT Operations Technical Lead
Senior hands-on L3 Service Desk / IT Operations Technical Lead at an international AI infrastructure company in Switzerland: final escalation point for complex incidents across EMEA and APAC, improving support processes, ITSM tooling, end-user computing (Windows/macOS, Microsoft 365, Entra ID, MDM) and hardware lifecycle operations.
Service Desk L3 - IT Operations Technical Lead
Senior hands-on IT Service Desk L3 technical lead (individual contributor) for an AI infrastructure company: final escalation point for complex EMEA/APAC end-user incidents, improving support processes, endpoint/identity management (Windows/macOS, Entra ID, Microsoft 365, MDM), hardware lifecycle, and ITSM tooling such as Jira Service Management.
Service Desk L3 - IT Operations Technical Lead
Senior hands-on Service Desk L3 technical lead, final escalation point for complex incidents across EMEA and APAC: troubleshooting, incident coordination, process/automation improvements, hardware lifecycle and onboarding. Core stack includes Windows/macOS endpoints, Entra ID/Active Directory, SSO/MFA, Microsoft 365, MDM, and Jira Service Management.
Service Desk Team Leader
Leads a 24/7 IT Service Desk team onsite in Eastwood, Metro Manila — coaching staff, handling escalations and Major Incidents, and driving SLA/KPI performance across voice, chat, email, and ticketing. Core stack: ITIL/ITSM processes, ServiceNow, Microsoft 365, and Active Directory.
Cybersecurity Engineer
Je komt terecht bij een internationaal productiebedrijf met verschillende Europese vestigingen. De organisatie zet sterk in op innovatie, digitalisering en technologische vooruitgang. Ook op vlak van IT-beveiliging…
Cybersecurity Engineer
Wil je cybersecurity naar een hoger niveau tillen binnen een internationale productieomgeving? In deze rol krijg je de verantwoordelijkheid om digitale dreigingen niet alleen op te sporen en aan te pakken, maar ook…
Service Desk Analyst
First-level IT service desk role on rotating shifts (7:30 AM–9:00 PM, incl. weekends/public holidays): troubleshooting hardware, software, network and access issues, managing incidents via ITSM, and handling account administration and equipment setup in a restricted 'Red Zone' environment. Needs 1+ year helpdesk experience, a relevant diploma, and ITIL Foundation.
Senior EUC Manager
B2B contract role (hybrid, Warsaw) managing the End User Computing environment for a global consumer goods client with 35,000+ users: defining the EUC roadmap, leading endpoint architecture, and coordinating outsourced support teams. Core stack: Microsoft Intune, Windows 10/11, Autopilot, Microsoft 365, Entra ID/Azure AD, Active Directory, ITIL.
Senior Application Support Engineer (ID: 4141)
On-site Senior Application Support Engineer in Amsterdam who monitors enterprise production applications, troubleshoots incidents with RCA, manages deployments and change processes, and automates tasks — using Linux, SQL, Shell/Python/PowerShell scripting, ITSM tools like ServiceNow/Jira, and monitoring stacks such as Splunk, Dynatrace, Grafana, and ELK.
MuleSoft Developer
Application support/integration role providing L1/L2 support and MuleSoft integration work, using PowerShell, PL/SQL, .NET, Java, and Oracle APEX, following SDLC and ITIL practices at an IT services firm in Metro Manila.
Team Manager (Technical/Customer Support)
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our…
Cyber Security Officer
Cyber Security Officer at Southern Downs Regional Council in Warwick, QLD: an 80/20 split of hands-on cyber security work (threat monitoring, incident response, vulnerability management, audits/pen tests aligned to Essential Eight, ISM or NIST CSF) with operational ICT support, onsite in an eleven-person council ICT team.
Information Technology Manager (IT Incident And Change Management)
Job Responsibilities: IT Change Management: Host daily IT Operations problem/change review meeting in the morning and follow-up. Review and approve the Change Request and arrange CAB. Monitor and follow-up the Change…
Senior Manager - IT Infrastructure & Security
Leads enterprise IT infrastructure, cybersecurity, and GxP compliance for a pharma company across HQ, R&D, and manufacturing sites — managing data centres, networks, and cloud (Azure/AWS), security tooling (SIEM, EDR, PAM), plus CSV, GAMP 5, FDA 21 CFR Part 11 audits, backups/DR, vendors, and the IT team.
IT Manager
IT Manager at a Hong Kong social-services NGO leading IT operations, cybersecurity, disaster recovery, digital transformation and responsible AI adoption. Day-to-day covers infrastructure and end-user support, security and risk controls, vendor/contract management, and supervising the IT team.
iAM Support Engineer
Supports and operates enterprise Identity and Access Management services for Pure Storage's security office: onboarding apps and credentials, administering Okta, PAM, IGA and PKI platforms, providing L1/L2 troubleshooting, monitoring with Splunk/PagerDuty, and automating workflows with Tines. Remote role with occasional office visits and 24x7 on-call rotation.
Lead Auditor - ISO 27001 : 2022
Technology QA and information-security compliance role: conducts internal process and ISMS audits, drives ISO 27001:2022 compliance and CAPA closure, reviews SDLC quality practices, and supports external certification audits. Requires 5+ years IT experience, 2+ years in TQA, and ISO 27001 Lead/Internal Auditor certification.
IT Service Delivery Manager
Lead IT Helpdesk and Service Analysts teams, managing day-to-day IT service operations, SLAs, KPIs, incident/problem management, and vendor relationships using ITIL frameworks and tools like ServiceNow or Jira Service Management.