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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
Senior Technical Program Manager driving multiple complex, cross-functional programs across a cloud contact center software company, coordinating between engineering, product, finance, and executive stakeholders using cloud technologies.
Build responsive, performant cloud contact center UIs with React, TypeScript, TanStack, and Zustand, deployed on Google Cloud Platform, with an expectation to grow into full-stack ownership over time.
Build and ship features on Five9's cloud contact center UI products (Agent Desktop, Supervisor tools) using a modern React + TypeScript + Nx stack in a distributed, async-first engineering team that integrates AI coding tools daily.
The Senior Software Engineer will build and maintain cloud contact center UI features using React, TypeScript, and Nx. This role involves collaborating with a distributed team, mentoring engineers, and utilizing AI coding agents in an async-first environment.
Orchestrate the delivery and release of cloud contact center software, managing release pipelines and cross-functional teams using Agile methodologies and tools like Jira and GitLab.
Builds, installs, and maintains compute, network, storage, rack, and power hardware in Five9's Atlanta data center, working onsite five days a week with 24x7 on-call rotation. Day-to-day covers equipment installs, monitoring, cooling/power planning, DCIM inventory, vendor RMAs, and troubleshooting using Linux/Unix command line.
Five9 is hiring a Data Center Engineer to build, install, and maintain the hardware and infrastructure of its data center in Santa Clara, CA, working fully onsite five days a week with on-call duties. Day-to-day work spans compute, network, and storage installs, power/cooling and space planning, DCIM inventory, vendor/RMA handling, and automation via coding in a Linux/Unix environment.
Network Engineer II managing LAN infrastructure (Cisco Nexus, Palo Alto, F5) in a 24/7 SaaS cloud contact center environment, driving automation with Ansible/Terraform/Python and operating across hybrid on-prem, GCP, and AWS data centers.
Senior DevOps Engineer owning DNS and Kubernetes infrastructure in a private cloud, using Ansible, Terraform, Python, and GitOps/observability stacks to automate, scale, and harden mission-critical services.
Senior DevOps Engineer building and operating large-scale Software Defined Storage and Kubernetes platforms in a private cloud, using IaC tools like Ansible, Terraform, and Helm with GitOps practices.
Architect, implement, and support a community-driven OpenStack private cloud using Ansible/Terraform/Pulumi, with deep expertise across Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance for a cloud contact center provider.
Build and maintain Five9’s cloud-native contact center SaaS platform using Kubernetes, CI/CD, and multi-cloud automation, ensuring scalability, reliability, and developer enablement.
Designs and maintains scalable data pipelines on GCP for enterprise contact center software, integrating Salesforce, Jira, NetSuite, and Logisense via APIs. Focuses on ELT workflows, AI automation, and month-end finance reporting in PST timezone.
Recruiter in Bengaluru manages full-cycle hiring for a cloud contact-center SaaS company, sourcing and closing technical and non-technical roles while using an ATS like Greenhouse.
A Performance Test Engineer at Five9 designs, builds, and executes performance tests for the company's cloud contact center platform, using tools like k6 and JMeter, and applies AI-assisted tooling for analysis.
Senior DevOps Engineer designs, automates, and maintains large-scale compute platforms including bare metal, virtualization, OpenStack, and Kubernetes in a private cloud for a cloud contact center provider.
Build and automate large-scale Software Defined Storage and Kubernetes platforms in a private cloud, ensuring scalability and resilience using IaC, GitOps, and observability tools.
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