What is SLA Management?
SLA management is the practice of defining, tracking and meeting service level agreements, the response and resolution times promised to customers.
497 open SLA Management jobs on freehire.
Named alongside SLA Management
Jobs asking for SLA Management
DayOne Data Center
6 hours agoData Center IT Operation Manager
New On-siteAPACFull-timeMalaysiaJohor Bahru, JohorAbout the Role In a data center, Smart Hands is what customers call when they need something done right and done now. As Smart Hands Manager, you own that function, and with it, a significant part of how DayOne's…
Johor Bahru, Johor, Posted 6 hours ago Sign in to see your matchITIL SLA Management Stakeholder ManagementRevolutional, LLC
46 views 8 hours agoIncident Response 2nd Shift Lead
New North AmericaFull-timeLead 10 questionsUnited StatesAustin, Texas, Martinsburg, West VirginiaLead the 2nd shift (Sun–Thu, onsite) of a Cybersecurity Operations Center supporting the Department of Veterans Affairs: guiding SOC analysts, triaging security alerts, and driving incident response investigations. Core stack includes SIEM, IDS/IPS, EDR, network monitoring tools, and ServiceNow.
Austin, Texas, United States; Martinsburg, West Virginia, United States, Posted 8 hours ago, 120K – 150K $, 10 questions Sign in to see your matchAI Cissp Cloud Cybersecurity EDR +6 skills120K – 150K $Exasoft Pte. Ltd.
9 hours agoBig Data Support Engineer
New APACSingaporeResponsibilities Monitor and provide operational support for production applications, ensuring service levels and application availability are maintained. Troubleshoot batch processing failures and production issues,…
Singapore, Singapore, Posted 9 hours ago Sign in to see your matchAutomation Bash Corrective Action Hadoop Linux +7 skillsGogoro Taiwan Limited_睿能創意股份有限公司
8 views 11 hours agoSenior IT System Engineer (桃園龜山)
New APACFull-timeSeniorTaiwanGuishan District, Taoyuan CityPosition Impact : Gogoro's IT Infrastructure team is seeking a Senior IT System Engineer to own and operate the company’s on-premise systems and network across data centers, offices, branch locations, and retail…
Guishan District, Taoyuan City, Taiwan, Posted 11 hours ago Sign in to see your matchActive Directory Automation Bash Cisco Contract Negotiation +21 skillsStampli
29 views 16 hours agoOrder Management Manager
New HybridNorth AmericaFull-time Salary + equityUnited StatesAustin, TXAs the Order Management Manager at Stampli, you lead the Order Management function, covering the Order-to-Cash lifecycle. This will include the Closed Won process, entitlements management, portal set up, manual…
Austin, TX, Posted 16 hours ago, Salary + equity Sign in to see your matchAccounts Payable AI Automation ChatGPT Financial Reporting +2 skillsModern Signal Services
16 hours agoFashion ERP Application Support
New On-siteAPACFull-timeIndiaHyderabadLead L2/L3 application support for an apparel ERP (Blue Cherry) and X12 EDI integrations serving US fashion and retail clients, based onsite in Hyderabad on a night shift overlapping US hours. Core tools: SQL Server, Crystal Reports, ITIL-style incident/SLA management.
Hyderabad, Posted 16 hours ago Sign in to see your matchAI Automation EDI ERP ITIL +4 skillsHelloFresh
9 views 17 hours ago[HELLOCONNECT] People Shared Services Team Leader (Midshift)
Open 142d APACLead 4 questionsPhilippinesManila, ManilaThe Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration,…
Manila, Manila, Philippines, Posted 17 hours ago, 4 questions Sign in to see your matchCorrective Action Gap Analysis Gdpr Performance Management Process Improvement +3 skillsHelloFresh
19 views 17 hours agoAssociate Manager, IT Operations
Open 49d On-siteAPAC 12 questionsPhilippinesManila, ManilaLeads HelloFresh's IT operations at its Manila (BGC) office: managing an L1–L3 desk-side support team, network/infrastructure stability, endpoint security (Intune, Jamf, ZScaler, SentinelOne), asset lifecycle management, and PEZA regulatory compliance. Fully onsite, Monday–Friday.
Manila, Manila, Philippines, Posted 17 hours ago, 12 questions Sign in to see your matchAgile Intune ITIL Jamf Jira +9 skills