ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company

Network Engineer (Defense Health Systems)

Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal…

ASM Research, An Accenture Federal Services Company

IT Support Specialist I

North AmericaJunior

Entry-level IT operations role monitoring nightly batch cycles, scheduled interface jobs, and enterprise alerts in a federal IT environment. The specialist triages and escalates issues to protect the morning processing window, working an early on-site shift (6:00 am–2:30 pm, Mon–Fri) using established procedures and shift handoff practices.

ASM Research, An Accenture Federal Services Company

Help Desk Specialist - Tier 1

North America

Tier 1 help desk specialist providing first-contact support for users of enterprise business applications during a 10:30am–7:00pm Monday–Friday shift in Concord, NH. Day to day involves receiving, documenting, categorizing, and resolving routine requests using knowledge articles, ticketing procedures, and defined escalation paths.

Help Desk

ASM Research, An Accenture Federal Services Company

Security Engineer - Vulnerability Management

North America

Security Engineer focused on vulnerability management: evaluating application security across the software development life cycle, performing software architecture and design reviews, and identifying, interpreting, and remediating vulnerabilities across applications, languages, and platforms, while helping develop security procedures that protect information systems.

ASM Research, An Accenture Federal Services Company

Help Desk Specialist I

North AmericaContract

Entry-level (Specialist I) help desk role supporting software applications developed and operated by ASM Research, an Accenture Federal Services company. The specialist answers user inquiries, triages and analyzes reported problems, documents issues, creates incident tickets, and assists with network monitoring, onsite in Concord.

Help Desk