ASM Research

Help Desk Agent I - Swing Shift

AI Datadog Generative AI Help Desk JSON +5 skills

What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions. Troubleshoot issues remotely using internal…

Help Desk Agent I - Night

AI Datadog Generative AI Help Desk JSON +5 skills

What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions. Troubleshoot issues remotely using internal…

North AmericaFull-timeLead

Problem Mgmt. Lead / Problem Manager

Automation Corrective Action ITIL Technical Writing

Position Overview The Problem Mgmt. Lead coordinates the problem‑management function to identify, analyze, and eliminate the underlying causes of recurring incidents across mission‑critical IT services. The role…

Engineering Manager

Agile Automation CI/CD Cloud DevOps +2 skills

Position Overview The DevSecOps Engineer, Junior supports the design, security, and automation of delivery pipelines and infrastructure that underpin mission‑critical applications. The role contributes to CI/CD…

DevSecOps Engineer, Mid

North AmericaMiddle

Agile Automation AWS Azure CI/CD +5 skills

Position Overview The DevSecOps Engineer, Mid provides engineering leadership to design, secure, and automate delivery pipelines and infrastructure that support mission‑critical applications. This role owns CI/CD…

Server & Network Lead / Cloud Engineer – UNIX

North AmericaLead

Automation AWS Azure Bash Cloud +6 skills

Position Overview The Server & Network Lead directs the design and operation of cloud‑hosted compute and network infrastructure that supports mission‑critical enterprise workloads. This role architects and manages…

Systems Administrator

Cloud Networking Root Cause Analysis SharePoint

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control,…

ServiceNow Engineer

API Automation CI/CD Cloud CMDB +3 skills

Position Overview The ServiceNow Engineer provides advanced engineering, configuration, and integration support for the enterprise ServiceNow platform to ensure stability, scalability, and alignment with organizational…

SW License & HW Maintenance Vendor Mgmt Lead / IT Asset Manager

North AmericaLead

Position Overview The ServiceNow Analyst provides analysis and configuration support for the enterprise ServiceNow platform, with a focus on documenting requirements and implementing lighter‑weight changes to…

Service Desk Shift Supervisor

ITIL Service Desk ServiceNow

Position Overview The Service Desk Shift Supervisor oversees a service‑desk shift to ensure end users receive timely, high‑quality support for incidents and service requests. The role manages ticket queues, staff…

Senior Power Platform/SharePoint Online Application Developer

North AmericaSenior

Leads a team in the adherence of planning, policies, practices, and manages personnel while overseeing a development project or group of developers. Responsible for personnel management including mentoring of junior…

C# Java JavaScript SQL

DevOps Engineer

Analytics CI/CD DevOps Eclipse Git +8 skills

The DevOps Engineer will be responsible for supporting and implementing DevOps capabilities to support a large web application development effort for a federal client. The candidate will ensure Continuous Integration…

Cloud Customer Support Specialist - Night Shift (VA)

Automation AWS Azure Cloud Linux +3 skills

We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a…

Cloud Customer Support Engineer (VA)

We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment…

Cloud Customer Support Engineer (MD)

We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment…

Cloud Customer Support Engineer (GA)

We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment…

Cloud Customer Support Engineer (WA)

We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment…

IT Services Senior Manager/Cloud Computing Support Lead

North AmericaLead

Automation AWS Azure Bash CI/CD +11 skills

The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure and services that host mission‑critical workloads in a highly regulated environment. This role designs,…

Systems Analyst II/ITIL Specialist, Junior

North AmericaJunior

The ITSM Functional Analyst specializes in IT service‑management processes and tooling, aligning workflows with ITIL best practices to improve service quality and consistency across the enterprise. This role analyzes,…

Automation ITIL