Skip to content
Search jobs inside your AI agent. Claude, ChatGPT, Gemini, Cursor and Grok
Connect

Magellan Solutions

Jobs Hiring Closed Discussion

Open positions

20 jobs
Magellan Solutions
22 hours ago

CCA3 - Customer Service Representative - 22.01

NewBe an early applicant APACFull-time

BASIC FUNCTIONS: Inbound Customer Service Minor Outbound (only if necessary based on Inbound tasks) Minimal Email Responses (Client Facing) Minimal Chat Responses (Soc.Med Platform) Minor Cross/Upsell requirement KEY…
Magellan Solutions
3 days ago

SA3 (sp) - Inbound Customer Support - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will do the following: Customer Support Post-sales Support Booking and Reservations Rescheduling Cancellations and complaints. Possible credit card processing KEY RESULT AREAS: Campaign Specific…
Magellan Solutions
3 days ago

TSA2 - Technical Support - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will answer the tickets (Emails/Calls), perform basic troubleshooting and close the tickets. If the issue is complex, the tickets will be escalated to the 2nd level engineering support. KEY…

Help Desk
Magellan Solutions
3 days ago

TSA2 - Technical Support Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Inbound technical support calls Minor outbound (possible outbound follow ups with customers) First line of defense for all customer issues + escalations Post-deployment resource for all technical…

Jira SaaS Salesforce
Sign in to see your match
Magellan Solutions
3 days ago

SA3 - Inbound Customer Support - 22.02

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will do the following: Customer Support Post-sales Support Booking and Reservations Rescheduling Cancellations and complaints. Possible credit card processing KEY RESULT AREAS: Campaign Specific…
Magellan Solutions
3 days ago

CCA4 - Customer Service Representative/Healthcare - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: TytoCare Inc. offers specialized devices to help patients do basic diagnosis or medical exams in the comfort of their homes. The agents' tasks: They will be doing live demos when needed by a specific…
Magellan Solutions
3 days ago

CCA3 - Customer Service Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: INBOUND AGENTS Answers calls and takes messages for different departments Do warm transfer to different departments Schedules, re-schedules and cancels appointments Answers medical prescription queries…
Magellan Solutions
3 days ago

CCA3 - Customer Service Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: - Take in outbound/inbound calls - Email support KEY RESULT AREAS: - Conversions - QA - Attendance - Schedule Adherence COMPETENCIES NEEDED: - Average to excellent in communication - Comprehension and…
Magellan Solutions
3 days ago

CCA3 - Customer Service Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Takes and handles customers' orders online Handles multiple LOB Calls/Email/Chat Answers customer concerns Set-up/Activates customer's account Confirms and verifies customer's account. Answers customer…
Magellan Solutions
3 days ago

CCA3 - Customer Care Agent - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: The agents will be trained to handle first level support and will be given the list of scenarios which are to be escalated to the in-house team whenever necessary. Some of the concerns that the…

E-commerce Pre-sales
Sign in to see your match
Magellan Solutions
3 days ago

CCA3 - Customer Service Agent - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will take inbound calls to do order taking and handle basic customer service. Agents are also expected to do upsell and cross selling of other products designated by the client. Multitask to…
Magellan Solutions
3 days ago

CCA3 - Customer Service Agent - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will take inbound calls, Customer Service. Multitask performing Email Support and Social Media support as well. KEY RESULT AREAS: AHT, Response time, FCR COMPETENCIES NEEDED: Speaks well,…
Magellan Solutions
3 days ago

CCA3 - Customer Service Agent - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will take inbound calls, Customer Service. Includes, but not limited to: Basic inquiries, cancellations, dispatching, etc. Multitask performing outbound call to look for riders and drivers. KEY…
Magellan Solutions
3 days ago

CCA3 - Customer Service Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: INBOUND AGENTS Takes inbound calls about product inquiries. Perform callback/outbound calls Provide email and chat support for DocuWalk customers. Answers customer inquiries on how to Provides general…
Magellan Solutions
3 days ago

CCA2 - Customer Service - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will be doing customer service role mainly answering pre and post sales questions through email correspondence. They will also be doing order processing - creating order forms, invoices and…
Magellan Solutions
3 days ago

CCA2 - Customer Service Support - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Agents will be doing customer service role mainly answering emails, creating online cases and calls. They are also expected to have high accuracy in terms of the information they are giving to our…
Magellan Solutions
3 days ago

CCA3/CCA4 - Customer Service Representative - 22.02

NewBe an early applicant APAC

BASIC FUNCTIONS: Takes and handles customers orders online Handles multiple accounts Answers customer concerns Schedules an appointment Set-up/Activates customers account Confirms and verifies customers account.…
Magellan Solutions
3 days ago

BO2 - Customer Service Representative - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Will be responsible to resolve queries of the customers through email and chat within the assigned TAT Manage and take ownership of the resolution process for all customer-related issues…
Magellan Solutions
3 days ago

CCA1/CCA2 - Customer Service Representative - 22.02

NewBe an early applicant APAC

BA SIC FUNCTIONS: Outbound calling posing as customer or mystery shopper Meet established productivity goals, call handling time, records accuracy Asks certain information from the banks and financial institutions.…
Magellan Solutions
3 days ago

CCA 1 - Inbound / Outbound / Chat and Email Support - 22.01

NewBe an early applicant APAC

BASIC FUNCTIONS: Handles multiple accounts Answers patients concerns Enrolling Patients in the program Answering Viber inquiry and sending acknowledgements. Managing Emails. Answering Telefax and encoding receipts.…