MCI Careers

Director - Call Center Operations

Open 81d AfricaContract

Analytics Cloud CRM E-commerce Performance Management +3 skills

Oversee and optimize outsourced or captive call center operations for a global BPO provider, ensuring high service levels, cost efficiency, and customer experience across industries like healthcare, retail, and financial services.

UI/UX Designer - Labor Marketplace

Open 81d AfricaContract

Accessibility Cloud CRM E-commerce Figma +7 skills

Designs intuitive web and mobile interfaces for a next-gen labor marketplace, mapping candidate and employer journeys, building design systems, and optimizing hiring flows with Figma and user research.

Open 81d HybridAfricaContract

Product Engineer (Design + Full-Stack)

A/B Testing Accessibility Analytics API Api Design +17 skills

Design intuitive UX and build full-stack systems for a next-gen labor marketplace that powers hiring workflows, worker profiles, and employer dashboards using React, Node.js, Python, and SQL.

Full-Stack Engineer – Labor Marketplace

Open 81d AfricaContract

Analytics API AWS Candidate Experience CI/CD +22 skills

Build and own the full-stack for a labor marketplace that matches workers with employers, handling job postings, matching logic, scheduling, and employer dashboards using modern web and mobile tech.

WFM Manager

Analytics Cloud E-commerce Power Query Power BI +5 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Employment Services Client Success Manager

Account Executive Business Development Cloud Data Mining E-commerce +4 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Bilingual Talent Acquisition Specialist

A Talent Acquisition Specialist manages the full recruitment lifecycle—sourcing, screening, interviewing, and onboarding candidates—while improving hiring processes and maintaining HR records. Core tools include Microsoft Office and recruitment systems.

Cloud E-commerce

Open 81d On-siteNorth AmericaContract

Human Resources Generalist

Employee Relations Process Improvement

HR Generalist role supporting employee relations, policy implementation, and HRIS management for a BPO company with on-site office attendance required.

Financial Controller

Automation Cloud E-commerce ELT General Ledger

Oversees financial operations for the USA/UK division, managing accounting, compliance, budgeting, and financial reporting while partnering with stakeholders to drive business performance.

Employment Services Client Success Manager

Account Executive Business Development Cloud Data Mining E-commerce +4 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 81d On-siteNorth AmericaContract

Human Resources Specialist

Cloud E-commerce Employee Relations Process Improvement

Supports HR functions with a focus on recruitment, employee engagement, and HRIS management for a tech-enabled business services company specializing in call centers and outsourcing.

Bilingual Recruiter

A Talent Acquisition Specialist sources, interviews, and onboards candidates for MCI’s call centers and outsourcing operations, managing recruitment workflows and HR administrative tasks in a fast-paced, team-driven environment.

Cloud E-commerce

Open 81d HybridNorth AmericaContract

Product Engineer (Design + Full-Stack)

A/B Testing Accessibility Analytics API Api Design +17 skills

Design intuitive UX and build full-stack features for a next-gen labor marketplace, using React/Next.js/Vue on the front end and Node.js/Python/SQL on the back end.

UI/UX Designer - Labor Marketplace

Accessibility Cloud CRM E-commerce Figma +7 skills

Designs intuitive web and mobile interfaces for a labor marketplace that matches talent and employers, focusing on conversion-driven flows and workforce workflows.

Full-Stack Engineer – Labor Marketplace

Analytics API AWS Candidate Experience CI/CD +22 skills

Build and own the full tech stack for a labor marketplace that matches workers with employers, handling job postings, matching logic, scheduling, and analytics using React, Node.js, and PostgreSQL.

Quality Assurance (QA) Specialist

Cloud E-commerce Process Improvement Usability Testing

QA Specialist designs and runs tests to ensure products and services meet quality standards, analyzing results and collaborating with teams to fix issues in a BPO environment.

from 100K PHP

Open 81d APAC, North AmericaContractLead

BPO Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Contract Negotiation CRM E-commerce +2 skills

Open 81d APAC, North AmericaContractLead

Senior Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Business Development Cloud CRM E-commerce +2 skills

Open 79d North AmericaContract

Director of Accounting