First-line technical support for Northline's insurance policy application and renewal forms used by German brokers: takes tickets and calls, reproduces errors in a test environment, checks rejected applications against insurer rules, and logs confirmed faults in Jira for developers. Remote role based anywhere in Germany.
Performs GDPR-driven security work for an insurtech serving insurance agencies, brokers and insurers: reviews access rights, runs vulnerability scans, monitors logs and alerts, keeps policies and the asset inventory current, and prepares evidence for client security questionnaires and audits. Core needs are networking and Windows/Linux basics; a SIEM, Security+ and ISO 27001 are pluses.
Remote (anywhere in Germany) first-level IT support for Northline Assembly's insurance software users. Day to day: handle phone/email/ticket requests, onboard users with laptops and Microsoft 365/Entra ID accounts, manage permissions, and escalate reproducible software faults to developers.
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