IT Support Specialist
Posted Updated
Summary
Remote (anywhere in Germany) first-level IT support for Northline Assembly's insurance software users. Day to day: handle phone/email/ticket requests, onboard users with laptops and Microsoft 365/Entra ID accounts, manage permissions, and escalate reproducible software faults to developers.
Northline Assembly is taking on insurance software projects in Germany, and the brokers and agencies who use that software need IT help while their offices are open. We are hiring an IT Support Specialist in Germany for them. The job is full-time and remote from anywhere in Germany. The rest of the team works from Nashville, seven hours behind. Your part in it Answer user requests by phone, email and ticket, and solve first-level issues yourself Set up laptops, user accounts and access to our a…
