1st Line IT Support

Salary: £? - ? per year Requirements: Previous experience in an IT Service Desk or Helpdesk environment Strong troubleshooting and problem-solving skills Familiarity with Windows OS, Microsoft 365, and Active Directory Excellent communication and customer service skills Ability to work in a fast-paced environment and manage multiple support requests Availability to start at short notice Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing sy…